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“hilton grosvenor glasgow”

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Hilton Glasgow Grosvenor Hotel
Ranked #41 of 93 Hotels in Glasgow
Certificate of Excellence
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“hilton grosvenor glasgow”
Reviewed 14 May 2014

nice hotel. near the subway. some traffic noise in rooms. good consistent hilton quality. take an umbrella if your walking. slightly out of the center of town but close enough. glasgows a nice town, good shops, theatres, museums, on the edge of the most beautiful scenery in world. just head north.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank F2154PRmichaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear F2154PRmichaela

Thanks for reviewing the hotel following your visit.

It was fantastic to hear that you enjoyed your trip, especially our location and proximity to transport allowing you to travel throughout Scotland.

Please be assured that I have passed your comments to our entire team as this encourages us to continue providing the best service.

We look forward to welcoming you back to the HIlton Glasgow Grosvenor in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Glasgow, United Kingdom
Level 6 Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 May 2014 via mobile

This is a stunning hotel beautiful reception area and the rooms are gorgeous decorated to a very high standard. The beds are super comfortable we had a great nights sleep. Bathroom was a little on the small side though overall we enjoyed our stay and would use this hotel again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear Amy S

Thanks for reviewing the Hilton Glasgow Grosvenor following your visit.

It was great to hear that you enjoyed your stay, especially on such a special occasion. Our entire team always strive to provide the best service and I'm delighted to be able to share your experience with them.

We hope to welcome you back in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hursomhelst
Level 4 Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 May 2014

Stayed in a standard room, interiors are lovely but the building is very worn but I think they have have done the best they could given the state of the building. Very noisy though, it sounded as if we had the door wide open every time someone passed by (which fortunately didn't happen too often). Beds not as good as Hilton beds usually are but we still had a decent sleep. Exceptionally well located if you wish to stay in west end and near Byres Road (like us). If you want to stay in the city center then this hotel isn't for you. Staff friendly and accommodating. Would probably stay again if in the area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hursomhelst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear hursomhelst

I would like to thank you for reviewing the Hilton Glasgow Grosvenor following your visit.

We appreciate all feedback as this lets us know what we are doing right and also what we can do to improve our service and property.

We hope to welcome you back to the Hilton Glasgow Grosvenor in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston
Level 6 Contributor
276 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 6 May 2014

Stayed recently for a celebration in standard rooms on 1st floor.
I mentioned the special occasion on check-in and the lovely staff arranged a cake to be put in the room with their compliments.
Rooms were well decorated and spotlessly clean. The niggles were the road noise, a faulty catch on 1 window may have contributed, and an exceptionally firm mattress!

Breakfast was served in the main restaurant which was a little dull. Staff greeting was good and tea /coffee arrived promptly.
The selection of continental was disappointing and the traditional was buffet style with eggs cooked to order on request. I would have expected a better choice including fish dishes to be honest. The pastries could have been fresher - I tried one which was definitely stale.

Its a great location and staff very friendly and attentive - otherwise it would have been a 3*

Check out the botanic gardens across the road also the open top tour bus has a pick up there.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cel_longridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear Cel_longridge

Thank you for taking the time to share your experience following your visit to the Hilton Glasgow Grosvenor.

It is always lovely when a guest enjoys their stay and please be assured that I have passed all your feedback to our entire team.

We hope to welcome you back to the HIlton Glasgow Grosvenor in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 6 Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 6 May 2014

Choose to spend Easter Sunday here on the way home and we have a pleasant stay. From drawing up outside where we were greeted and our bags taken to our room to leaving it couldn't have been more relaxing. The front desk staff were efficient and pleasant letting our son choose a couple of chickens from the chocolate bowl to his delight.

Breakfast was excellent and one of the best I have had at a Hilton. The bacon was terrific and I even commented to the chef, who said he left it to the last minute to put it out. It was thick, crisp, dry and very tasty. The black-pudding was moist as was the haggis and all else lovely.

Location wise it suited us. Waitrose was next door as the Hilton car park is on the top floor there as well as a small one right behind reception. We went straight across the road to the botanic gardens which were coming into bloom and ideal for the kids play park too. Strolling down (or just off too) Byre's Road gives you plenty of choice to eat and drink.

Our room had two large beds and a cot for our son. It was top floor (3rd) and faced the Waitrose side so we didn't have any noise from Great Western Road and we had a view rooftops and a church and more.

Other reviews have mentioned the lack of fridge and aircon neither which trouble us.

All in all a lovely spur of the moment stay and we were rewarded with everything that we wanted. Well done Hilton.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngusJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear Angus J

It was fantastic to hear that you and your family enjoyed your stay at the Hilton Glasgow Grosvenor.

Please be assured that I have shared your feedback with the entire team as this encourages us to continue providing the best service to all our guests.

Thank you for taking the time to share your experience with us and we look forward to welcoming you back to the HIlton Glagow Grosvenor in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilsyth, United Kingdom
Level 5 Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 May 2014

Had an excellent stay at the Hilton Grosvenor Glasgow. Ideally situated to experience the buzz of Byres road area. Lots of great bars and restuarants in locality. Very good staff at hotel along with good breakfast.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bob7777777_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear Bob7777777_10

Thank you for taking the time to share your experience with us following your stay at the Hilton Glasgow Grosvenor.

It was great to hear that you enjoyed your visit, especially the staff's attitudes and the atmosphere of the surrounding area.

I have shared your feedback with the entire team as this encourages us to continue providing the best service.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 May 2014 via mobile

Stayed one night in a King Deluxe room. Speedy efficient check-in. Room on first floor looking onto Botanic Gardens. If you're a light sleeper, the rooms that face this way also have the noise of the traffic from great western road, one of glasgow's busiest thoroughfares. I slept like a log though. Had the fry up for breakfast, scrambled eggs on the watery side and black pudding peculiarly tasteless. Staff throughout the hotel were excellent. For what was once a great hotel in its pre-Hilton heyday, this now sits somewhere mid-table in the Hilton league. Nicely positioned for west end, town centre or concert going.

Stayed April 2014, travelled as a couple
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review, 20 October 2014
Dear Brian C

Thank you for your review of the HIlton Glasgow Grosvenor.

It was great to hear that you enjoyed your stay and have shared all your comments with the entire team as these help us to keep doing the things we do well and improve the things we don't.

We hope to welcome you back to the HIlton Glasgow Grosvenor in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Glasgow Grosvenor Hotel

Property: Hilton Glasgow Grosvenor Hotel
Address: 1-9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#25 Romantic Hotel in Glasgow
#42 Family Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland

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