The best feature of this hotel is the unfailingly courteous and helpful service. Everyone's attitude was "Let's figure out what we can do to help"--and this included both the staff at the front desk and the gentleman from maintenance that I had to call on. This translated into a lovely stay.
The rooms are roomy and comfortable, the bathrooms somewhat small by American standards, but tastefully updated. (This seems to be an older hotel that Hilton renovated from the ground up.) The breakfast buffet is understated but fresh, with plenty of hot and cold choices, including fresh fruit. I personally enjoyed the herring pinwheels, but there is more standard fare for people who aren't fans of herring.
Glaswegians stay out late, especially in the summer, so if you want a quiet room, ask for something on the inside of the hotel. I heard street noise until at least 3 A.M.
The internet in the room did not work at all (it seems to have been a system-wide problem), and the manager said this was nothing new for the hotel. My solution was to buy a short-term pass to BT Opensource, since their wireless signal comes through very strong. Problem solved--but without that wireless option, I don't know that I would have been able to stay here. The manager said the hotel has plans to convert their internet service entirely to BT, and that would be a major improvement.
- Official Description (provided by the hotel):
- Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more less
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- Also Known As:
- Glasgow Hilton
- Hilton Glasgow Grosvenor Hotel Scotland