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“Great Hotel & Leisure facilities” 5 of 5 bubbles
Review of Hallmark Hotel Glasgow

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Hallmark Hotel Glasgow
Ranked #48 of 96 Hotels in Glasgow
FIFE,SCOTLAND
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Great Hotel & Leisure facilities”
5 of 5 bubbles Reviewed 7 July 2014

Booked a 2 night stay B&B last weekend & at check in upgraded to an Apartment which was well worth the upgrade, had a kitchen & full size fridge, microwave, hob & separate sleeping & lounge area, made use of the fridge for our drinks. Great night sleep very quiet as apartments are situated near the back of hotel in the Old Mill Section.We always go to different hotels when visiting Glasgow but its difficult to beat the Menzies. Parking is also secure & inexpensive compared to other places.

Room Tip: Upgrade to an apartment
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank W333JUL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,922 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (335)
Date | Rating
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  • English first
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English first
St Andrews, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

This hotel is a tiny bit out of the way - about a 10/15 minute walk to Argyle Street, but worth it for the room. We booked a standard double and not sure if it may have been upgraded but the room was huge, really lovely. Can be a bit pricey but we got a good deal.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 6 July 2014

Please don't anyone stay at this hotel it's the worst hotel I've ever came across we booked a superior room with a separate living room it is like something from the ammitiville horror the room stinks of dampness the walls are grubby, I walked straight to reception for a refund where the manager gladly refunded me no questions asked

Stayed April 2014, travelled as a couple
Helpful?
1 Thank smcScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipMellor, General Manager at Hallmark Hotel Glasgow, responded to this review, 17 July 2014
Dear ....sms Scot..

I was hugely concerned to read you comments my apologies for my delayed response having just returned to the hotel.

I will investigate your feedback and I am sorry that the room you entered was affected by a strange smell that we are trying to get the bottom of as we don't suffer from this issue.

I can assure you that your experience is not indicative and hope that we may restore you faith in the near future and please do contact me directly when return to Glasgow

Sincerely

Philip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

wasnt expecting much from a hotel £70 saturday night but was delighted. its budget prices but feels like proper old fashioned well run hotel. nothinbg too much trouble , they brought champagne flutes to room, called cabs, good wifi in rooms, when my hairdryer didnt work another appeared within minutes. only criticism rooms very hot and no opening window. will stay again .

Room Tip: great for a girls night out . use air con before sleeping
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank missmodus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 3 July 2014 via mobile

I am at the Menzies now for two nights on business. It is a lovely hotel, the bedroom is spacious, comfortable and quiet. However I was furious to be refused dinner in the restaurant tonight because there is a coach party in the Hotel. Why wasn't I told this earlier? I could have eaten whilst I was in the city centre earlier this evening. No doubt this is a deliberate policy to ensure you are a captive diner. I am now forced to eat a more snack type meal in the bar. Don't get me wrong, the bar is very nice, as are the staff and I expect the food will be good (I had the food last night as room service) but that does not make up for the fact I wanted dinner, not a bar meal. Disgraceful way to treat your guests Menzies.

Stayed July 2014, travelled on business
Helpful?
4 Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipMellor, General Manager at Hallmark Hotel Glasgow, responded to this review, 17 July 2014
Dear....w

Thank you for placing your review on the site and I have tried to contact you unsuccessfully. As I mentioned I was very concerned to read your feedback, as you can see from the site my team try there hardest to go the extra mile for our guests. The Brasserie is very popular and like any restaurant in Glasgow we would always advise to book to ensure your reservation can be taken.

When we know we have high demand we advise our guests at check in,so I am not sure why you were not told that the Brasserie was busy that evening and I have asked my Front Office Manager to review this.

I am really sorry that you did not speak to my management team at that time who I am sure could have helped you rather than you walking away thinking we had refused you a table for the night.

I would like to thank you for your very kind comments about the hotel and staff and do hope that at some point in the future we may welcome you back.
Sincerely
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ayr
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

Overnight stay in large and well furnished room. Everything you would expect from a top class Hotel. Pleasant and friendly staff who were prepared to help in any way. Typical Glasgow welcome! We stayed on an Easybreaks offer which included dinner and breakfast, and both meals were most enjoyable in a very pleasant dining room. Didn't try the leisure centre but it looked very nice. Parking costs £4 00 for a 24hour stay which is good value for a city Hotel. Will be back!

Room Tip: Ask for high floor.
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank romanboy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grangemouth, United Kingdom
Level Contributor
145 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I have stayed here several times in different rooms and always enjoy myself and feel at home. The studio apt was well kitted out and dinner was fantastic. The spa staff were lovely too. All in all a brilliant short break.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alibali27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Glasgow

Property: Hallmark Hotel Glasgow
Address: 27 Washington Street, Glasgow G3 8AZ, Scotland (Formerly Menzies Glasgow Hotel)
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Glasgow
#23 Luxury Hotel in Glasgow
#27 Business Hotel in Glasgow
#31 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel Glasgow 4*
Number of rooms: 141
Official Description (provided by the hotel):
A few minutes walk from Glasgow Central Station this AA 4 star hotel offers quiet, spacious, air-conditioned rooms with free wi-fi, Sky Sports 1,2,3 and F1 in our rooms, leisure facilities and on-site parking. The "Waves" health and leisure club offers a 15 metre pool, steam room and fully equipped gymnasium. The Savannah Spa also offers 3 treatment rooms. Our bedrooms are quiet, spacious, modern, yet traditional and offer free Wi-Fi, 32 inch flat screen TVs with Freeview, ironing facilities, bathrobes, mini fridges, hairdryer and tea & coffee making facilities. The hotel has been accredited with a Silver award from Green Business Tourism. George Street, Argyll Arcade and the St Enoch Centre are all within a 10 minute walk, the SECC is a 15 minute walk and Scotland’s National Stadium at Hampden is 5 minutes away by car. Car parking is available at the hotel at a small cost. ... more   less 
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Also Known As:
Best Western Glasgow
Menzies Hotel Glasgow
Hallmark Hotel Glasgow Scotland

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