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“Service getting better”

Epicures of Hyndland
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Ranked #732 of 2,447 Restaurants in Glasgow
Dining options: Dinner, Breakfast, After-hours, Reservations
Restaurant details
Dining options: Dinner, Breakfast, After-hours, Reservations
Level 4 Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Service getting better”
Reviewed 8 December 2013 via mobile

Went with friends for Saturday night meal. Food was nice. Price reasonable. There was some new staff on who admitted the were just starting out. Staff were however attentive and there seemed to be an effort towards customer service in the air! I hope this is a new customer service drive!

Sitting downstairs was drafty with door opening all the time - a curtain around the entrance could sort that easily.

The overall atmosphere was great and I love the surroundings. I Would go again.

Helpful?
Thank KatPieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

Visitor rating
    126
    115
    122
    71
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level 4 Contributor
36 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Hmmm!”
Reviewed 7 December 2013

Popped in for bit of lunch with pal, bit draughty due to folk going in and out, upstairs may have been better. Service slow, check your cups for cleanliness.... ooops! Nice coffee, club sandwich with HUGE FAT bread slices too much and food bit mediocre really, there are other west endy places which are better.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank chrisstal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 4 Contributor
35 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good food and atmosphere”
Reviewed 5 December 2013

We had brunch here and it feel's like areal neighbourhood `hang-out'. The restaurant itself was well maintained and the food was good. We had to wait a while for a table and the service was not particularly fast but we weren't in a rush. We would go back again.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RayHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“I want to love it...”
Reviewed 15 November 2013

This is a lovely little neighbourhood cafe/restaurant, with generally nice ambiance and decor. The food always smells lovely, but unfortunately is disappointing, at least for lunch and brunch. (We've never eaten here for dinner.) The burgers, for instance, smell wonderful, but are not very flavoursome. Most recently we had brunch here and the eggs benedict were disappointing and had to be sent back because the poached eggs were fully cooked. Other small disappointing things included the butter being cold and unspreadable, especially on the somewhat delicate fresh bread used to make toast. The service is also extremely variable--sometimes very attentive and 'switched on', sometimes not. On the other hand, the coffee is nice and the small brownie bite that comes with it is delicious!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 898Michelle898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level 5 Contributor
50 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Brutal service - repeatedly!”
Reviewed 9 November 2013

I can't face this place again, Epicures takes bad service to a new level. Whoever is managing this place should be mortified, if I had read any of the reviews on here, their would be some serious butt-kickings at the next staff meeting!
So many good restaurants so close to Epicures - I cannot get over the apathy of the staff in here. It's extremely frustrating as a customer. Please, if you are thinking of spending your cash in here, don't, they could care less about their customer base and you will go away feeling like an idiot for giving these people your money. I have been here 4 or 5 times (not by choice!) and I couldn't tell you about any actual food I sampled because the service is consistently so overwhelmingly bad.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
Helpful?
3 Thank Millymeena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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