Booked this hotel 4 weeks previous to staying for my sisters hen do! Booked 10 rooms and paid deposit all over booking.com and despite having 4 conversations with the hotel prior to us checking in they still managed to mess it up! On check in they told us there wasn't enough rooms booked and that part of our party would have to stay else where! After providing them with all reservation paperwork confirming we did in fact book enough rooms they continued on to say that had over booked us!!!! Eventually they managed to find a couple double rooms that weren't bring occupied and we all eventually got in. Went out that day and night and had a ball everyone really enjoyed them selves then I'm woken in the morning from a friend who received an email from booking.com saying we were a no show and being charged £170!!! Guy on reception had complete attitude with us think his name was Paul? Saying who ever checked us in had done it wrong and he had 7 sheets if amended paper work where he was trying to resolve it but unfortunately discovered he couldn't as it wouldn't be worth his job???? Thankfully we transferred funds from one account to another do they couldn't access the cash but if we didn't we would have been an extra £170 on top of the original £980 we paid! We are still waiting on a phone call from the hotel manager 72 hours on!!' Just to add to this review, the manager has just been in touch to tell us he will be charging a further 89 quid to a room as one of us left without paying??? Even tho everyone of us has a receipt!!!
- Official Description (provided by the hotel):
- The Devoncove Hotel is conveniently located in the West End of Glasgow. It's within walking distance from the Hydro, SECC, Kelvingrove Park & Museum. The Hotel is right in the middle of a bustling area with plenty of pubs and eateries, ideal choice for a short break in Glasgow. All rates include complimentary illimited Wi-Fi access, Breakfast and Car Parking on a first come- first served basis. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com and Odigeo so you can book your Devoncove Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Glasgow Devoncove Hotel
- Devoncove Hotel Glasgow, Scotland