Booked last minute to go for the "half day spa package"
The value was great- £45 each for 2.5hrs use of the swimming, jacuzzi, steam & sauna.
We then got treated to a 1hr treatment (back, neck & shoulder massage then a facial)
The Pool area was clean etc & both the sauna/steam were great.
Jacuzzi was frothing over- think it needed a clean out and my eyes were stinging with the chlorine.
Our treatments were booked at 4.30pm but they were running late so didn't get taken till 4.45. what annoyed me was the treatments finished at 5.25.
So what was meant to be 1hr of treatments ended up being 40mins- not acceptable!
We were in a joint treatment room just off the pool reception area. We could hear EVERY word the staff were saying outside (talking about their weekend, how they were tired etc) and every time a customer came to speak we heard the full conversation. We couldn't switch off which was a shame.
Both the facial & massage were lovely- but could have lasted longer!
The staff were all very lovely and helpful but I wouldn't pay to go back to this spa.
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