Rooms nicely done but why put extra toilet roll in wardrobe? Can't see TV from bed although sofa in room so you can sit and watch it. Over 3 days toiletries were never replaced and would not give a late check out. However my biggest issue is check in staff make you feel they are doing you a favour by giving you a room. I have stayed here regularly and there has always been an issue with check in, wrong days etc even although I have conformation. However after this experience I won't be returning here. Check in staff are not helpful, and seem to do their best to allocate unsuitable rooms. Even after asking not to be put in disabled room I was allocated one. Early check in not given even although I was sent email saying I could request it, and also late check out refused. Some serious staff training required. Sorry won't be back. Sadly failing in customer service.
- Official Description (provided by the hotel):
- Set in a 19th-century renovated bank, the Fraser Suites are just 550 yards from Argyle Street, one of Glasgow's main shopping streets. An iPod dock and satellite TV are provided in all apartments, which are located in Glasgow's cultural quarter, Merchant City. A microwave oven and refrigerator feature in all apartments' kitchenettes, some include a dishwasher. Each spacious and contemporary living area has a work desk and DVD player, some feature large glass windows and a balcony. Bedrooms in the Fraser Suite apartments are light and airy and have modern furnishings. A hairdryer is provided in every private bathroom. Argyle Street Rail Station and Glasgow Queen Street Rail Station are both within a 10-minute journey on foot from the apartments. The Scottish Exhibition and Conference Centre is 10 minutes' drive away. The Gallery of Modern Art and George Square are both a 10-minute walk away. Glasgow City Centre is a great choice for travellers interested in shopping for clothes, shopping and nightlife. ... more less
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- Also Known As:
- Fraser Hotel Glasgow
- Fraser Suites Glasgow Scotland