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“spacious rooms, good service”

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Fraser Suites Glasgow
Ranked #25 of 93 Hotels in Glasgow
Certificate of Excellence
Muelheim
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“spacious rooms, good service”
Reviewed 27 April 2014

During a family trip we spent two nights at this hotel (three double rooms). Friendly welcome, clean and very spacious rooms, great bathrooms. The hotel wonderfully located in Glasgow's Merchant City. Really enjoyed our stay and will definitely come back.

Two little drawbacks: there was a strange smell in one of the rooms and the view of the parking garage wasn't really pretty.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DietmarL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear DietMarL,

Thank you for taking the time to write your review of our property. We appreciate all feedback we receive.

I am pleased to hear that overall you enjoyed your stay with us. In particular that you received a friendly welcome, as we pride ourselves on our gold standard service, and that you would stay with us again. We have many repeat guests and look forward to welcoming them back time and time again.

As we are city centre based, the view from rooms at the back of the building are unfortunately limited. Front facing rooms look out over Albion Street and Trongate. I do hope that this didn't spoil your stay too much and that you were out exploring our beautiful city. If you stay again, request a front facing room at time of booking and we'll make sure and arrange this for you.

We look forward offering you a warm welcome again in the future. Please do not hesitate to contact us directly for our best rates if you do wish to book again.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kilwinning, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014

In the heart of the merchant city a short walk from shops pubs and clubs, this is definately the way stay in Glasgow! The suite was huge, well appointed bedroom, bathroom with a small lounge/kitchen! Kitchen has every utensil you would need to self cater. Not only are the suites tastefully decorated they are secure with only named guest allowed access after 11pm. Would definitely use the suites again!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLochrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear JLochrie,

Thank you for taking the time to write your fabulous review of our property. I am delighted to hear that you enjoyed your stay with us.

We pride ourselves on offering large, spacious apartments that have everything you need to make your stay as comfortable as possible. Whether you are staying in or going out, our apartments have something for everyone. We also take our guest's security very seriously and ensure that the building is secure and safe 24 hours a day.

I do hope we are able to welcome you back to the property again in the future. Please feel free to contact us directly on 0141 553 4288 if you wish to book.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014 via mobile

Just spent a night at the Fraser Suites & cant recommend it highly enough.
The location could not be better, right in the heart of Glasgow City Centre.
We were in room 209 & it was perfect, room was huge with a massive comfy double bed.
The bathroom was also great, with a really good powerful shower.
Next time Im in Glasgow ill be booking the Fraser Suites again 5* 5/5 accommodation.

Stayed April 2014, travelled with friends
Helpful?
1 Thank kub067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Thank you for taking the time to review Fraser Suites Glasgow. I am delighted to hear that you enjoyed your stay with us.

Our spacious apartments offer everything to make your stay as comfortable as possible from iPod docks to fully equipped kitchenettes. Did you use the complimentary L'Occitaine toiletries? They smell amazing!

Being located so centrally, with many restaurants, shops and attractions on our doorstep, I hope you were able to spend some time exploring our beautiful city.

I look forward to welcoming you back to Fraser Suites in the future. Please do not hesitate to contact us directly on 0141 553 4288 if you wish to book again.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 21 April 2014 via mobile

Really imoressed with the hotel - well located, friendly service throughout. Rooms were spotless and large / well appointed. Our request for quiet rooms in advance were met - rear facing rooms L2 and L4 were whisper quiet. Would stay here again.

Stayed April 2014, travelled with family
Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear Tim L,

Thank you for your great review of our property. I am delighted to hear that you enjoyed your stay with us and found our apartments to be large, well appointed and quiet. More importantly, that our staff were friendly! We pride ourselves in making every guest feel welcome and at home.

I look forward to welcoming you to Fraser Suites Glasgow again in the future.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2014

We stayed here for one night only to attend a concert nearby and were very impressed with everything, from the friendly staff to the spacious room with everything provided should you wish to self-cater. Plenty of restaurants nearby and just round the corner from one of Glasgow's main shopping areas.
Easy walking distance from rail and bus stations.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear John W,

Thank you for your 5 star review of our property. I am so pleased to hear that you enjoyed your stay with us. We pride ourselves on our gold standard customer service and well equipped apartments. Our aim is to make our guests feel as comfortable and as at home as possible.

Our location really is idea for restaurants, shopping, theatres, museums and much more. Did you know that we offer up to 20% off at local partner restaurants? Perhaps if we are able to welcome you back to Fraser Suites again in the future we can recommend some of our favourite places to try.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 5 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 March 2014

I reviewed this hotel approx. 5 years ago. There has been significant improvement with regards to the service and helpfulness of the staff. So here are my thoughts this time round....

Although Fraser Suites is in a great location near lots of lively bars and restaurants – this also makes for a noisy atmosphere at all hours. Our first night we had a terrible night sleep as we were on the first floor and a lot of noise from the street below, plus very creaky floor boards above. I guess the noise from the bars is to be expected based on the location. With that in mind, I suggest asking for a room at the back of the hotel.

The room was big and nicely decorated (we were in the 1 bedroom apartments). We asked to change room for the 2nd night and the reception staff were very accommodating even though they were full. We managed to get a room on the 3rd floor and although still some road noise – nowhere as much as the room on the 1st floor.

For location - it is great to have a nice selection of restaurants and bars on your doorstep. However I would probably prefer staying at the Hilton or Marriot as its a fair bit quieter and use a taxi to get into town.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenaliScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear JenaliScotland

Thank you for taking the time to review Fraser Suites Glasgow again. I am pleased to see that your experienced has greatly improved from your last visit. Our property has gone through a full refurbishment programme and we pride ourselves on our gold standard customer service.

I am happy to hear that our staff were helpful when dealing with your request to move rooms and I do hope that you found the 2nd room satisfactory. As we are located in the heart of the city centre there is always going to be some noise from the hustle and bustle. I'm sorry if this affected your sleep on the first night's stay.

I would be delighted if we were able to welcome you back to the property in the future and could change your opinion on staying elsewhere. We would be happy to help allocate a suitable room for you.

Please do not hesitate to contact me directly by calling 0141 553 4288 if you do wish to book.

Kind Regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 March 2014

We were delighted to be able to relax on a settee, in front of the television, without needing to perch on a hotel bed. The kitchen/dining area also meant that we didn't need to rely on restaurants for every single meal (nearby Gandolfi is delicious though). In a great part of the city, the Fraser Suites are well-placed and the staff extremely friendly and helpful. Thank you Malcolm for annotating our city map with tips for visits!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hebbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JConnollyDOSM, Manager at Fraser Suites Glasgow, responded to this review, 16 May 2014
Dear Hebbs,

Thank you for your lovely review of our property, Fraser Suites Glasgow. I am delighted to hear that you had a good stay with us and in particular, that Malcolm was so helpful. I will pass your comments on to him. He will be very happy to hear he has helped.

We aim to provide spacious, well equipped apartments so that all our guests can relax fully with everything that they need to hand. I am pleased to hear that you were comfortable during your stay. The extra room in the apartments really does allow you to unwind quicker!

I do hope we can welcome you back to Fraser Suites Glasgow in the future, where a warm welcome awaits.

Kind Regards
Jennifer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Suites Glasgow

Property: Fraser Suites Glasgow
Address: 1-19 Albion St, Glasgow G1 1LH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Glasgow
#11 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
#29 Business Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fraser Suites Glasgow 4*
Number of rooms: 98
Official Description (provided by the hotel):
Set in a 19th-century renovated bank, the Fraser Suites are just 550 yards from Argyle Street, one of Glasgow's main shopping streets. An iPod dock and satellite TV are provided in all apartments, which are located in Glasgow's cultural quarter, Merchant City. A microwave oven and refrigerator feature in all apartments' kitchenettes, some include a dishwasher. Each spacious and contemporary living area has a work desk and DVD player, some feature large glass windows and a balcony. Bedrooms in the Fraser Suite apartments are light and airy and have modern furnishings. A hairdryer is provided in every private bathroom. Argyle Street Rail Station and Glasgow Queen Street Rail Station are both within a 10-minute journey on foot from the apartments. The Scottish Exhibition and Conference Centre is 10 minutes' drive away. The Gallery of Modern Art and George Square are both a 10-minute walk away. Glasgow City Centre is a great choice for travellers interested in shopping for clothes, shopping and nightlife. ... more   less 
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Also Known As:
Fraser Hotel Glasgow
Fraser Suites Glasgow Scotland

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