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“Superb food snd service”

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Holiday Inn Glasgow City Centre Theatreland
Ranked #21 of 93 Hotels in Glasgow
Certificate of Excellence
UK
Level 5 Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Superb food snd service”
Reviewed 4 November 2011

As a platinum member of the IHG group, I have stayed at many of the hotels within the group, both in the UK and also on holiday in the States. This particular hotel constantly delivers excellent service, especially their award winning restaurant, where the food and quality of service is of a very high standard, and is the best hotel I stay in with all my UK business travels. The check in is always quick and smooth, all the rooms have been refurbished, and I always look forward to staying there.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brianmurray124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 9 November 2011
Dear Brian,

Thank you for your kind review of the hotel.

We recognize that you travel to many different hotels worldwide, so to be recognized as one of your favourites is high praise indeed! It was great to hear that you thought the service and food is constantly excellent.

We look forward to welcoming you back soon,

Kind regards,


Daniel Bell
Front Office Manager
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1,054 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (241)
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English first
Clydebank, United Kingdom
2 reviews
Reviewed 1 November 2011

I stayed one night at the weekend at this hotel and i thought it was most good. One thing my room lacked though was a bottle of water after paying £120 I think it is a reasonable thing to expect.
I had problems in closing and locking the window i had to phone reception to get someone to lock it for me.
The room was very clean and as it was a non smoking room it did not smell of smoke.
I would have liked to have been forewarned that my room was designed for people with a physical disability as i think i would have liked to have had the choice between that and a normal room.
I found the TV system a bit annoying as I had to go back to the menu in order to just change the channel.

Room Tip: Insist on a quite room if you want a decent night sleep.
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  • Stayed October 2011, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank AMGARROW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 3 November 2011
Dear Andrew,

Thank you for your recent review.

I have made a note on your profile so that you get a standard room next time you stay.

Also the television remote does have a channel scanner on it so you can scroll through the channels without using the menu section on the TV.

We look forward to welcoming you back in the future.


Kind regards,

Daniel Bell

Front Office Manager
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Bristol, United Kingdom
Level 5 Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 October 2011

Great position for theatres, Cineworld, restaurants and shops. Hotel has its own restaurant - a bit pricey but very good food. And superb buffet breakfast. Our room wa a bit pokey and would upgrade another time. King size bed would have been appreciated. Reception staff were very friendly and will hand out money-off vouchers for certain attractions if they know what you are intending doing.

Room Tip: Upgrade to superior room.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenniferMary46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 29 October 2011
Dear Jennifer,

Thank you for your recent review.

I was happy to see you enjoyed your stay with us and enjoyed our central location.

La Bonne Auberge Brasserie is an AA rosette winning Brasserie and I was also happy that you enjoyed your dinner and breakfast in there.

We look forward to welcoming you back in future.

Kind regards

Daniel Bell
Front Office Manager
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Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 26 October 2011

My daughter and I came for a long weekend and this hotel was in a great position for everything we wanted to do especially as we travelled by train. The room was clean and comfortable if a little small. The staff very friendly and helpful. The food good. We would stay here again if we visited Glasgow again :-)

  • Stayed October 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank amazinggracie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 27 October 2011
Dear Gracie,

Thank you for taking the time to review the hotel.

I was glad to hear that you and your daughter enjoyed yoyr visit to Glasgow and we look foward to welcoming you back in the future.

Kind Regards

Daniel Bell

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson
Level 6 Contributor
157 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 October 2011

We stayed here for 2 nights for a short city break. Good location, great food and clean and modern hotel. Just one beef and that’s the bed size which was only a double. I think all hotels should have King or Queen sized beds now. The Glaswegians were very friendly and Glasgow is so pretty at night. We took the train to Balloch and went to Loch Lomond also. Very close to most Theatres.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank petermac68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 26 October 2011
Dear Peter,

Thank you for the recent review and posting up pictures of the hotel, this can be really helpful for other tripadvisor users.

I was pleased to see you enjoyed your stay and the friendly service, something which we pride ourselves on.

We look forward to welcoming you back in the future.

Kind Regards,

Daniel Bell
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level 5 Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 October 2011

I stayed here during a business trip and it was excellent. Price was very good, staff were excellent, room was really nice.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jameswameek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 16 October 2011
Dear James,

Thanks for your recent review on the hotel. It was great to see you enjoyed your stay with us.

We look forward to welcoming you back in the future.

Kind Regards,

Daniel Bell
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester Kent
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2011

I arrived on the Friday and left on the Sunday, all of the Staff behind the front desk were very helpful courteous and professional and there were different staff on each day. The Hotel itself looks great with more helpful courteous and professional staff manning the Bar and the Breakfast room. We had room service one early evening and again this was prompt with great service and the food was great.

Breakfast on the three days (as we arrived early on the Friday) was also very nice with a choice of eggs to order.

On Sunday we were able to leave our suitcases while we enjoyed the remainder of the day in Glasgow City Cent re, on our return I heard one guest ask where she could find a particular association, the staff had not heard about this association but immediately volunteered to search on line to find the location. GREAT.

I have already and will continue to recommend this Hotel to my Family Friends and business colleagues. Well Done and thank you to all of the staff, including last but not least our lovely cleaners.

Room Tip: The 05 rooms are great, however the other rooms got a great review from friends of ours who travelle...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielSBell, Front Office Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, 5 October 2011
Thank you for your kind review of the hotel.

I was happy too see you enjoyed your stay and we look forward to welcoming you back soon.

I will pass on your comments to our staff

Kind regards

Daniel Bell

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Glasgow City Centre Theatreland

Property: Holiday Inn Glasgow City Centre Theatreland
Address: 161 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Glasgow
#29 Romantic Hotel in Glasgow
#30 Business Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Glasgow City Centre Theatreland 3*
Number of rooms: 113
Official Description (provided by the hotel):
The newly refurbished Holiday Inn Glasgow City Centre Theatreland is ideally located in heart of the city's Theatreland district located in the heart of the city centre. The hotel is a perfect base from which to explore the many tourist attractions of central Scotland or enjoy the shopping in Glasgow which has some of the best selction of shops in Europe. The hotel benefits from a central location close to the M8 motorway and within walking distance of both Glasgow's rail and bus stations. All rooms have been completely refurbished in 2015. All rooms have modern individually controlled air con, 40 inch flat screen TV's with the full BT Sports package. The hotel has an award winning brasserie La Bonne Auberge that has been awarded an AA Rosette every year since 1997. ... more   less 
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Also Known As:
Holiday Inn Glasgow City Centre Theatreland Hotel Glasgow
Glasgow Holiday Inn
Holiday Inn Glasgow City Centre Theatreland Scotland

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