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“Good location but average hotel”

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Holiday Inn Glasgow City Centre Theatreland
Ranked #24 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 15 November 2013

Reasonable size room for city centre but furnishing tired- desk was worn through to the chipboard!. Had a room at the back which was generally quiet till the early morning deliveries. Breakfast looked good but the food was lukewarm at best but no one to complain to, and no one asked!. No fitness facilities- a bugbear of mine. I was told that the nearby university gym can eb used but didn't take kit as not mentioned on website.

  • Stayed: November 2013, travelled on business
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1  Thank PJW82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 29 November 2013

Dear guest,

Thank you for your recent review of the hotel.

I was disappointed that you only found the hotel to be “average.” As you can see, generally people love the hotel for our great service, clean rooms and great food. The hot items at breakfast are kept on a hot plate and are rotated regularly to ensure that the items are hot. I’m sorry that this wasn’t the case, there is always a supervisor and a duty manager on duty should any problems arise.

We hope to welcome you back in the future so we can restore your faith in the Holiday Inn Glasgow Theatreland.

Kind regards,

Alan Taylor
General Manager

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625 - 631 of 1,109 reviews

Reviewed 13 November 2013

Stayed two nights to go and see the Jack Vetriano exhibition at Kelvingrove Museum (which was excellent).
Our room 415 was compact and the bathroom was well designed. Absolutely fine for two nights.
We thought that the hotel was very clean, friendly staff and really well located for the shops and central Glasgow. The breakfast was great and dinner on the first night was part of our deal and the food was first class. Adam our waiter was a treat to meet - a tribute to staff training. Would recommend and will return.

Room Tip: Maybe try the back as the front can be a bit noisy. High floor best.
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  • Stayed: November 2013, travelled as a couple
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Thank ScottySouthShields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 15 November 2013

Dear Guest,
Thank you for taking the time to leave a review. I am delighted you had an enjoyable stay. We have a great team across all departments at the hotel and friendly service is something that we get a lot of great feedback on. Adam has only been with us for a couple months but in the short time he has become a real asset to the hotel.
Kind Regards
Alan Taylor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

Lovely room, very clean. Didn't have breakfast as seemed expensive for buffet style. Wi-Fi limited to one hour and you have to get a code (very old fashioned). Bar expensive and bar staff are very busy sorting diners drinks so you tend to get left if you just want a drink. Central location for all of Glasgow. Would visit again.
Tip: Go to Dino's two streets down for full breakfast £5.95 fantastic staff , food and free wi-fi.

  • Stayed: November 2013, travelled with friends
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Thank OneShaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 29 November 2013

Dear guest,

Thank you for your recent review of the hotel.

It was great to read that you enjoyed your stay and enjoyed our central location. We offer a full buffet breakfast and our reception staff offer to a pre booked rate of £9 per person, this is great value for a full buffet hotel breakfast.

We currently offer 1 hour free WIFI per day, in January all of our IHG reward card holders will get free WIFI throughout the hotel at any time.

We hope to welcome you back in the future.

Kind regards,

Alan Taylor
General Manager

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Reviewed 10 November 2013

Second time we have stayed here and both times been delighted. Good food good service and very clean room. Very handy for bus station and railway station just round the corner. Will book in again if back in Glasgow.

  • Stayed: November 2013, travelled as a couple
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Thank neri36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 29 November 2013

Dear guest,

Thank you for your recent 5 star review of the hotel.

It was great to read that you enjoyed your stay and find the food and service good on each occasion.

We hope to welcome you back in the future.

Kind regards,

Alan Taylor
General Manager

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Reviewed 9 November 2013

Great location and this is the most important for this hotel but little bit noisy from the street
Room were clean, but the AC using to stop automatically which was very annoying during the night

rooms are little small and not recommended for long stay

  • Stayed: November 2013, travelled on business
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Thank amlevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 29 November 2013

Dear guest,

Thank you for your recent review of the hotel.

It was great to read that you enjoyed your stay and found the room to be nice and clean.

We hope to welcome you back in the future.

Kind regards,

Alan Taylor
General Manager

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Reviewed 3 November 2013 via mobile

The accommodation was fine & clean but the bathroom was very small, ideal for a short stay but may be frustrating if stay longer. Staff were very pleasant and breakfast service and food all very good. Ideal location for the city centre and a short taxi ride away from other attractions. Taxi fares are very reasonable too, far cheaper than midlands and Edinburgh taxi fares!

  • Stayed: November 2013
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Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 5 November 2013

Dear Deborah,

Thank you for your recent review.

I was delighted to read that you enjoyed your stay and found the staff very pleasant.

We hope to welcome you back in the future.

Kind regards,

Alan Taylor
General Manager

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Reviewed 28 October 2013

Nice hotel in a great location close to everything Glasgow has to offer,convenient for bus and train stations with secure cut price parking across the street from the hotel.

Rooms are as expected from a chain hotel equipped with everything you would need for your stay,bar and restaurant on the premises but Glasgow has so many places to eat and drink within a short walk there is no need to sit in your hotel.

Couple of negative points; The bathroom in the room was tiny with only a short bath and no extractor fan !! There was no electrical point by the room desk to plug in phone or PC,the only one I could find was at floor level well away from the desk.Also the coffee table in the room was rather rickety and worn out, not what you expect in an executive room.

Room Tip: Rooms at the front of the hotel can be noisy with constant road traffic,ask for one at the rear of t...
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  • Stayed: September 2013, travelled as a couple
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Thank Handler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this reviewResponded 30 October 2013

Dear reviewer,

Thank you for your recent review.

It was great to read that you enjoyed your stay at the hotel.

Every bathroom has a centralised extractor fan system in place and the bathrooms were fully refurbished in 2011.

Thank you again for taking the time to review the hotel and we look forward to welcoming you back some time in the future.

Kind regards,

Alan Taylor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Glasgow City Centre Theatreland

Address: 161 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in Glasgow
#30 Business Hotel in Glasgow
Price Range: £65 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Glasgow City Centre Theatreland 3*
Number of rooms: 113
Official Description (provided by the hotel):
The newly refurbished Holiday Inn Glasgow City Centre Theatreland is ideally located in heart of the city's Theatreland district located in the heart of the city centre. The hotel is a perfect base from which to explore the many tourist attractions of central Scotland or enjoy the shopping in Glasgow which has some of the best selction of shops in Europe. The hotel benefits from a central location close to the M8 motorway and within walking distance of both Glasgow's rail and bus stations. All rooms have been completely refurbished in 2015. All rooms have modern individually controlled air con, 40 inch flat screen TV's with the full BT Sports package. The hotel has an award winning brasserie La Bonne Auberge that has been awarded an AA Rosette every year since 1997. ... more   less 
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Also Known As:
Holiday Inn Glasgow City Centre Theatreland Hotel Glasgow
Glasgow Holiday Inn
Holiday Inn Glasgow City Centre Theatreland Scotland

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