Booked this hotel for convenience for sse hydro, ticked this box well. however a very budget style stay was provided for a not so budget price. on arrival at 9pm the window in our room was wide open leaving the room very cold. we were provided one small bath towel per person, no hand towels were provided. there were numerous signs promoting reuse of towels and also stating a spare "set" was available within the room - not the case. on reporting the lack of towels to the reception I was told "we don't do hand towels", when I queried how one towel constitutes a "set" I was told that this was their Eco policy and that they do not provide hand towels in any of their rooms in any of their hotels. I continued to be dismayed however the staff member was uninterested and offered no apology or offer of an extra towel. I also mentioned the window and the fact the our tv remote did not work to which he replied I will get the remote fixed.
I did not pursue the issues further as I felt the staff member was disinterested and unhelpful.
I would reiterate that the hotel has posters everywhere boasting it's Eco ways however it appears in reality they merely provide you with less. additionally many areas- including my room- smell as though they have been poorly cleaned following smoking taking place.
other staff members where more helpful but those on reception did not assist in any manner with my grumbles.
I will not stay here again, and I wouldn't recommend it.
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- Also Known As:
- Campanile Glasgow Hotel Glasgow
- Campanile Hotel Glasgow
- Glasgow Campanile Hotel
- Campanile Glasgow Scotland