Location couldn't be better, the room was fine (15th floor) with great views - but the whole arrival/check in was pretty chaotic. We arrived just after 2 so I guess it is likely to be quite busy - and it was, queuing right back out of the check in area. Two check in 'stands', one either side but only one manned. Even when the queue got longer and longer nobody came to work the other check in stand. People continuously walked over to the automatic check in screens, realised they couldn't check in using them, then returned to join the back of the queue for the one check in stand.
The guy was very good, no complaints about him as he can only do what one person can, but it was disappointing that nobody came to help him, even when the queue started blocking the lifts.
Ah, the lifts - sensationally fast when behaving, which was rare. We went from ground floor on our way to floor 15, dropped a couple off at floor 12, then it returned to the ground floor!!! Another time it went to floor 4 three times to for the same person who all three times couldn't get in!
Straight into the room, quickly in to use the loo to be greeted by a strange beastie already sitting on it (photo provided).
But it was warm, clean (beastie excepted) and as mentioned the location would be hard to beat. Would definitely stay again, I just hope they can address the check in problems.
- Official Description (provided by the hotel):
- Rich pickings for shopping and the arts, close to the King's Theatre and Glasgow Royal Concert Hall ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and Premier Inn so you can book your Premier Inn Glasgow City Centre Buchanan Galleries Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Glasgow City Centre Buchanan Galleries Hotel Scotland