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Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Ranked #7 of 95 Hotels in Glasgow
Certificate of Excellence
Dumfries, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“City Centre Break”
Reviewed 6 February 2014

Excellent location, excellent service. The staff were very helpful and friendly. Facilities all good and bar prices reasonable. This is a great place to stay if you want to be in the heart of Glasgow.



  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 324Rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (532)
Date | Rating
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English first
2 reviews
Reviewed 5 February 2014

Room was warm and comfortable, very quiet. On the 15th floor so had an excellent view of the city. Helpful friendly staff, breakfast was delicious. Excellent location for shopping and eating. Only down side was waiting on lifts at checking out time, but to be fair one of the three wasnt working. Will definitely stay again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2014

Staff were very helpful and friendly, nice atmosphere at the bar and restaurant. Staff kept our luggage all day after we checked out until our train home at night.The only trouble we had was with the lift. We were on the 18th floor, and obviously other guests did not realise they have to swipe their card to take them to their floor! The same people with their suitcases were still there after 4 times of calling the lift to the ground floor. We wait for 20 minutes before we managed to get in the lift. Stressful to say the least, but everything else was fine.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivieanne C, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this review, 5 February 2014
Danielle G

Thank you very much for your kind review of your recent stay with us.

The team really pride themseleves in their customer care and its great to hear they really looked after you.

Please except our apologies about the lifts we try and ensure that everyone knows how they work by telling them and placing signs in all the lifts but obviously on this occasion as you say, someone failed to read it! Whoops

Thanks again and I hope we can welcome you back soon

Warm Regards

Vivieanne Carr
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2014

Just back from 2 night stay at what is traditionally the Party weekend (first pay day after christmas). Being THE most central hotel, for all travel links, shopping and entertainment, and with being close to the ground on 4th floor, expected to have distured sleep. I heard Nothing! incredible for the absolute centre of town, the insulation here has worked a treat. Have stayed previously at PI's on Argyle St and George St, this Buchanan Galleries location just pips Argyle St, though I do still rate their customer service. (would not return to George St - note its George STREET and not George SQUARE). Everything else, Value, Cleanliness, Room size, surprisingly excellent! Will be staying here again.

Room Tip: Room 401 spacious and quiet with disabled access.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank badflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivieanne C, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this review, 4 February 2014
Hi Badflower

Thank you kindly for your lovely comments reagarding your recent stay with us at Premier Inn Buchanan Galleries Glasgow.

The company have really listened to feedback regarding noisy rooms and Im glad to hear that you are benefiting from the investment that they have put into insulating the room windows and doors.

Great to hear that you enjoyed the fantastic location in the centre of town and we really look forward to welcoming you back again soon

Warm Regards

Vivieanne Carr
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees
Level 5 Contributor
89 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 February 2014

Had an excellent overnight stay for £29 on a Friday night. Unbeatable value. Hotel was quiet despite being on Sauciehall Street, and was very clean and tidy. Staff very helpful too. Would not hesitate to stay here again when visiting Glasgow

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 January 2014 via mobile

Stayed overnight in Glasgow last night and used this Premier Inn. The location from the train station, shops and restaurants are really good. The staff and rooms are of the high quality that you would expect from this chain. A stay here is recommended.

Stayed January 2014
Helpful?
Thank Jimwiseman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2014

Spent 3 nights here with my partner. Excellent location for the city centre. Reception staff were very helpful, and moved us to a higher floor when we requested this on arrival. My only initial gripe was that the traffic noise, even on the 17th floor, impinged on a good night's sleep. However, things went downhill badly with our so-called late check out on the last day. Despite paying for a 3pm checkout (as we had been out very late at the Celtic Connections Fesival Club) we were disturbed by housekeeping staff at midday. They knocked on the door, then entered the room. To make matters worse, they knocked on the door again at 1pm to enquire as to what time we were due to check out.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lissie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivieanne C, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this review, 30 January 2014
Hi Lissie2014

Thank you for your review of your recent stay. I was delighted to read the reception team were so helpful and helped to fulfill room requests for you.

I'm sorry to hear that other aspects of your stay did not live up to expectations and I would ask that you give me the opportunity to investigate this further for you, if you could kindly contact me at operationsmanagerglasgowcity.buchanangalleries@whitbread.com with your booking details I will return will some resolution for you with regards to this

Warm Regards

Vivieanne Carr
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow City Centre Buchanan Galleries Hotel

Property: Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Address: 141 West Nile Street | St Andrew House, Glasgow G1 2RN, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Hotel Style:
#1 Family Hotel in Glasgow
#2 Romantic Hotel in Glasgow
#3 Business Hotel in Glasgow
#8 Best Value Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Glasgow City Centre Buchanan Galleries Hotel 3*
Number of rooms: 210
Official Description (provided by the hotel):
Rich pickings for shopping and the arts, close to the King's Theatre and Glasgow Royal Concert Hall ... more   less 
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Also Known As:
Premier Inn Glasgow City Centre Buchanan Galleries Hotel Scotland

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