We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Ranked #7 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 10 June 2014

Great location, right in the centre of town. The room was basic, roomy and clean. Had breakfast 1 day and was ok, but would probably prefer to eat out. All you need. Staff were friendly and helpfully. Would highly recommend and would stay here again if back in Glasgow.

Stayed: June 2014, travelled as a couple
2  Thank JammoPerthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,113)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,039 - 2,045 of 3,113 reviews

Reviewed 10 June 2014

I just checked into this hotel. My first impression with this place is terrible. Wifi is free, but for only 30 minutes. If you want to have it longer, you need pay extra. I think this is ridiculous. Small elevators, narrow hall ways, rooms are segmented by corridor doors with electronic locks, and you need swipe your room card everywhere you go. You feel like a chicken caged in a chicken farm. Terrible customer experience. If you hope for any customer services at this place, you can forget about it. This is a large hotel with 18 floors. However, when I checked in, there is only one young lady working at the front desk to check guests in. Can you imagine that?!
For the same amount of money, my suggestion is to look for a B&B instead.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank zcai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this reviewResponded 14 June 2014

Thank you for your review. At Premier Inn it remains our main objective to deliver a high quality of accommodation in all our establishments, and we do apologise that on this occasion we failed to do this.

With regards to the wifi, we tend to find a large proportion of our guests need a small amount of time to check their emails and log on to the internet. For the guests who wish to have more we offer 24 hours at £3 per day which is a fantastic deal.

Im sorry that you feel the elevators and corridors were to small, however they have been passed by our fire regulations to ensure that there is enough space for wheelchair access and this applies to the lift space as well.

The hotel security is paramount hence we have electronic door locks. This will ensure that you can go up to your room and be at ease, that you will be safe from anybody being able to wander up to the rooms without key access. We do have security on the 1st floor for the toilets, however the staff have toilet keys incase you have left your key in your room.

With regards to staffing, I can only apologise if you felt that one receptionist wasnt enough on the desk. We do operate with a Duty Manager on site whom assists at peak check ins and we also operate with two or more receptionists depending upon what time of day it is, and if it is a peak check in time.

Once again thank you for your review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

if you have to stay in city of glasgow this is the one to choose ,convienient for all attractions ,shopping, tube, staff fantastic, helpful & knowledgeable ,we had lovey quiet room on the 14th floor ,room 1409 it had great views over glasgow.breakfast & early evening meal I would recommend to anyone even if not on a budget

Room Tip: room 1409 at end of corridor ,very quite
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChristineMalcolmB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

Great value, right in city centre with excellent staff. Breakfast and dinner deal is also excellent value! I would recommend this hotel to my friends and family with no hesitation as it ticks all the boxes!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gaskyns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this reviewResponded 10 June 2014

Thanks for taking the time to review your stay with Premier Inn Glasgow City Centre Buchanan Galleries.

Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. The team loved having you here and looking after you. Thanks your for your comments regarding the meal deal and we are glad you took advantage of the deal.

We look forward to welcoming you back in the future.

Warm Regards

Susan Aitchison
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Just back from another break, at this Hotel. Staff friendliest bunch You'll meet, any where. Had a Meal on the Sunday night, which was very good, and piping Hot. Breakfast also excellent. Keep up your excellent standards.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dorice-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We stayed for 5 nights on a short break to Glasgow - we also traveled to the west highlands, so the hotel was an ideal base.
We found the 17th floor room (which we requested before hand) excellent - great views, very quiet, aircon worked well. Housekeeping standards were high - spotlessly clean room and bathroom. The room was modern and comfortable and we experienced no street noise / noise from within the hotel whatsoever.
Breakfast was the standard Premier Inn buffet breakfast which at £8.75 is excellent value for money - we never had to wait for a table and service was efficient and friendly.
All of the staff we encountered during our stay were friendly, professional and went out of their way to be helpful.
The location of the hotel is superb - close to Glasgow Central Station (10 minute walk) and Glasgow Queen Street (7 minute walk) and less than 5 minutes to Buchanan Street subway station. We were able to walk to the west end, Kelvin Grove Museum and the Clyde - Sauciehall Street is close by and there are 2 large indoor shopping malls within walking distance as well as a multi-screen Cineworld.
We really enjoyed our stay and will book again well in advance so that we can take advantage of better room rates.
In our experience this hotel is a great base for a trip for Glasgow - we highly recommend!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank moraymike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

On our return trip 2 weeks in Portugal we stayed before returning to Inverness.
Great shopping on the streets of Glasgow. This premier Inn was so clean & comfortable we had Room 2019 near the top floor over looking Buchanan Galleries and had a very peaceful sleep. On leaving we asked a memeber of staff if they could look after our luggage so we could pick up later before heading home, a pleasure to find careing staff on duty. My wife & daughter in-law stayed before Christmas & again was so helpful. Thank you Premier Inn 5 stars.
We will recommened you again to all family and friends heading your way :-)

With kind regards
Vera & Aleks Mazurek, Inverness

  • Stayed: March 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Aleks M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Glasgow hotels
City Centre
Premier Inn Glasgow City Centre (George Square) Hotel
City Centre
Premier Inn Glasgow City Centre (Charing Cross) Hotel
City Centre
ibis styles Glasgow Centre George Square
Show Prices
Show Prices
Show Prices
City Centre
Doubletree by Hilton Hotel Glasgow Central
The Z Hotel Glasgow
#17 of 93 in Glasgow
1,201 reviews
City Centre
citizenM Glasgow
citizenM Glasgow
#12 of 93 in Glasgow
5,334 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Glasgow City Centre Buchanan Galleries Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Glasgow City Centre Buchanan Galleries Hotel

Address: 141 West Nile Street | St Andrew House, Glasgow G1 2RN, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Hotel Style:
#1 Family Hotel in Glasgow
#2 Romantic Hotel in Glasgow
#3 Business Hotel in Glasgow
Price Range: £45 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Glasgow City Centre Buchanan Galleries Hotel 3*
Number of rooms: 210
Official Description (provided by the hotel):
Rich pickings for shopping and the arts, close to the King's Theatre and Glasgow Royal Concert Hall ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn and HotelsClick so you can book your Premier Inn Glasgow City Centre Buchanan Galleries Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Glasgow City Centre Buchanan Galleries Hotel Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing