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Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Ranked #7 of 95 Hotels in Glasgow
Certificate of Excellence
Scotland, United Kingdom
Level 5 Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Absolutely superb”
Reviewed 13 June 2014 via mobile

Staying at the Premier Inn,West Nile Street tonight due to having an early morning departure at Buchanan Street Bus Station in the morning! Got the room very cheap.....for city centre prices. Check in was quick and simple. Our room was on the 10th floor,but I'm not keen on lifts (with it being Fri 13th,I was taking no chances!!haha). Straight away,the lad...I think he was called James asked if we wanted him to look if there was a room available lower down....which there was :-D. Level 5 :-D

The room was SPOTLESS and the bathroom too! Great shower etc. Tea/coffee making facilities in room as well as a hairdryer if needed. Superb views as well!

We haven't had the food though and we arent having breakfast ....however the restaurant looked nice and the bar area was good.....as was the glass of pear kopparkeg cider and ice ;-)

Stayed June 2014, travelled with friends
Helpful?
1 Thank AQ410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (532)
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Isle of Man, United Kingdom
Level 6 Contributor
360 reviews
238 hotel reviews
common_n_hotel_reviews_1bd8 417 helpful votes
Reviewed 12 June 2014

We like the Premier Inn brand and when needing a comfortable nights rest in a strange city we look for a Premier near to where we want to be. In this case close to both rail termini. Premier offered two sites that met our needs and we chose the Buchannan on proximity. A good choice.
Check in was strange at the 2nd floor but it worked well and security was fairly good.
Beds on 8th floor were good and the room spotlessly clean. Even a view over the renowned Sauchiehall street. Like all modern hotels the room was too hot but we soon cured that by switching off all heating and enjoyed an excellent nights sleep on both nights we were there..
We ate in the Restaurant both times and the meals were well prepared and the service friendly.
Breakfasts were presented well although of course buffets do suffer from 'over preparation' of cooked foods.
We had a slight hiatus on our 2nd visit regarding the call system but it was remedied promptly and in a friendly manner.
At the discounted rates offered Online the price could not be bettered

Room Tip: Higher the better seems logical.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mfuwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this review, 14 June 2014
What a lovely review!

Its great to hear you had such an enjoyable stay with us here at Premier Inn Glasgow City Centre Buchanan Galleries.

Our location is fantastic and Im glad to hear you took advantage of travelling by rail and we are close by for all the train/bus station.

Sounds like you took advantage of the breathtaking views. You can see for miles! The weather has started to get hotter(well as hot as Scotland will get!) so the AC is great to cool you down when you are putting your head down for some sleep. Our purpose is to ensure you have a good nights sleep and Im glad to hear this happened on both nights.

It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this in the restaurant. I will be sure to pass the comments back to the Food & Beverage Manager, David, who in turn will pass this onto the team, who will be delighted with the feedback.

We look forward to welcoming you back to Premier Inn very soon. Thanks once again for taking the time to review your stay.

Susan Aitchison
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY, United States
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2014

As others have noted, the rooms are very quiet, perfect for a good night’s sleep. The bed was large and comfortable. The staff are all very friendly and helpful, and the breakfast was excellent. The hotel is a block and a half away from the bus station, so extremely easy to get to from the airport. It is also very close to a long street with many restaurants and shops, and the staff were able to direct us towards an excellent Indian restaurant.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
Level 4 Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 June 2014

Great location near bus and train station. Large room, comfortable bed and lots of electrical outlets. Our first stay in a Premium Inn and we rate it superior! We used the Garnethill Cleaners, a self-service laundromat near the School of Art with soap and washer tokens purchased at the nearby tobacco shop.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank molly1548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 June 2014

Great stay, staff very friendly and obliging, breakfast great value and will cater for specific dietary requirements. Rooms very spacious with adequate facilities hotel very clean, exceptional value for money. Great central location for the visiting the city

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lichfield, United Kingdom
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 June 2014

Booked into this hotel because of the location near Buchanan Street. In Glasgow for training for Commonwealth Games, and arrived after long train journey feeling tired. Friendly greeting from young female member of staff who got me booked in quickly and efficiently. Room was typical Premier Inn; clean and with enough for a good night's stay. Had an excellent night's sleep in the comfy bed, so another visit where I can't test their offer of a free night!!
Hotel is next to Cineworld and close to plenty of eating/drinking places. Room had a great view up Sauchiehall Street and was extremely quiet. Would recommend this hotel, and would stay here again if in Glasgow.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1609MikeM51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 June 2014

This is a very basic hotel in every way and not good value at the price we paid of 70 pound per night plus 17 pounds for breakfast

Despite having a long standing reservation by email on arrival we were confronted with having to pay in full for the room and for breakfast for our 5 days before we had experienced either.

The room was basic, minimum hanging space, no safe, no external telephone and a small window.

The hotel has virtually no street frontage, reception being on the second floor. It was thus difficult to find arriving by car. Car parking facilities are only in an expensive public car park about 100 yards away.

Breakfast at 8.50 pounds was good and the one night we ate in the hotel the meal was quite satisfactory.

I would not recommend this hotel to friends.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Casalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre Buchanan Galleries Hotel, responded to this review, 14 June 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations.

Premier Inn is a pay up front hotel thus meaning that all guests must either pre pay or pay at the reception desk on arrival. Whilst I appreciate you hadnt actually stayed at the hotel, if you need any amendments done whilst you are in in the hotel ie early check out, we can issue the refund promptly. With regards to the other facilities ie restaurant, Wi Fi, al Premier Inns operate as a pay-as-you-go facility. However you can pay for your dinner and breakfast daily, thus meaning not having to pay for 5 days up front.

With regards the room, all of our Premier Inns dont have in room safes, however you are welcome to ask the reception staff to leave valuables in the main hotel safe, which we bag this and tag for your security.

As with most city centre hotels, car parks are located close by. We have deals with local car parks, to which we have uploaded this information to our website for guests to browse before they arrive. Im sorry that you felt that the discounted rate was to expensive and I can only apologise for this,

Im glad to hear you got to experience the hotel restaurant and your meals were great.

Your feedback is very much appreciated as it enables us to improve standards. I hope my comments above help in assisting your points and thank you once again for your review.

Regards

Susan Aitchison
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow City Centre Buchanan Galleries Hotel

Property: Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Address: 141 West Nile Street | St Andrew House, Glasgow G1 2RN, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Hotel Style:
#1 Family Hotel in Glasgow
#2 Romantic Hotel in Glasgow
#3 Business Hotel in Glasgow
#8 Best Value Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Glasgow City Centre Buchanan Galleries Hotel 3*
Number of rooms: 210
Official Description (provided by the hotel):
Rich pickings for shopping and the arts, close to the King's Theatre and Glasgow Royal Concert Hall ... more   less 
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Also Known As:
Premier Inn Glasgow City Centre Buchanan Galleries Hotel Scotland

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