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Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Ranked #6 of 96 Hotels in Glasgow
Certificate of Excellence
Montrose, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 3 July 2014

Great location, very central, stayed for concert in Royal Concert hall..across the road..perfect. Ate breakfast and dinner in the restaurant..both excellent meals. Staff as ever at Premier Inn attentive, friendly and helpful. Lovely clean rooms and got a great price. We were on floor 10, lovely and quiet and good views. Definitely would return. Thank you!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weechris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,825 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (524)
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English first
United Kingdom
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 3 July 2014

First the positives :-
Room was very clean .
Very comfortable bed, great pillows and good, heavy curtains to block out light.
Shower was one of those horrible fixed head things that most women hate.

Strangely though the room was booked for 2 people, there was only one hand towel and one small bath towel so I had to go in search of a room attendant to source more. Second day :- 2 bath towels and only one hand towel again. Bizarre!

We hated the way you walk into a deserted foyer and, despite staying regularly in hotels, we have never come across this concept anywhere ( very impersonal and ill conceived ). You take a lift from the deserted foyer area to the second floor which holds a rather futuristic " reception" area. Basically, once you've checked in you won't see staff again as when leaving or returning to the hotel. you will go straight from the deserted foyer to the floor your room is on . The only exception being if you intend to use the restaurant which is on the same floor as Reception. You could actually be there for a week and not see a member of staff ( very odd )

Anyway, the receptionist was pleasant enough and checking in was painless.

The biggest disappointment was breakfast. On the first morning, we arrived at around 9.30am which was after their busiest time. However, we waited to be seated in a queue with several other guests. We had to wait there for several minutes though there was no apparent reason for this other than insufficient staffing ( the breakfast room was two thirds empty). Despite us arriving a full hour before breakfast finished, most of the hot food trays were either empty or almost empty. What made this quite disgraceful was the fact that a member of the kitchen staff was standing on the other side of the hot food trays just watching them being emptied instead of replenishing the sausages, eggs, bacon etc. Same with the rest if the offerings - the absolute minimum of supples of everything. Second morning was even worse. Absolutely no excuse for this. The irony is that they actually advertise "unlimited" breakfast yet we've never come across such a farce in terms of replenishing items. It was all rather embarrassing.

It's for this reason that we've dropped this hotel by two points. It really was THAT bad.

As mentioned, the hotel is clean and comfortable. It's ideally situated for a visit to the city centre. Cineworld is right next door and several coffee shops and restaurants are just a stones throw away. However, we found the lay out very impersonal and, as detailed, breakfast was ridiculous ( Day 1 was bad enough but there's no excuse for this two days in a row ) .

The jury is out on whether we would stay here again. If we do, we certainly won't bother with breakfast.

Room Tip: I imagine they're all pretty much the same. It's a very tall building so do remember this...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anne8527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avich
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 July 2014

Very comfortable, clean and fresh. Efficient hotel with friendly staff. Perfectly situated with a great view over Glasgow and walking distance of everywhere we wanted to go. 2 day trip was fantastic!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirlingshire
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Hotel is spotless - fast check in (they are on the 2nd floor) polite and welcoming staff. The rooms are lovely, clean and very quiet even though the traffic is just below. We were on 6th floor. Central to everything which was handy after we had gone clubbing only got 5 hours to enjoy the lovely comfy bed though oof! – Definitely worth staying there hands down and avoided the whole hour on a bus home drunk scenario! Booking up again soon. Wish I had booked a 2nd night to be honest!

Room Tip: I'd go for mid - to high floor
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland National Park, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 July 2014 via mobile

Fantastic location to stay in Glasgow. Checked in yesterday with my daughter, our room was on 17th floor. The room was large, queen size bed and a single bed. We both commented immediately how spotlessly clean the room was, very impressed. The breakfast was very good, wide range of choice to suit all, again so clean and staff tidying all the time but not intruding whilst you were eating. Check-in and out, brilliant. Staff were very friendly and informative of the area. Bonus that you can leave your luggage, which is very safe with staff, until you are ready to leave Glasgow. Will definitely be returning to this hotel.

Thank you.

Stayed June 2014, travelled with family
Helpful?
Thank HeidiKane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inveraray, United Kingdom
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Perfect location for glasgow royal concert hall. Half price parking given just up the road. Rooms were spotlessly clean, beds were comfy. Never heard a sound and slept very well. Slept in for breakfast though so cannot comment on the food. Would not hesitate to stay here again. The value for money was excellent.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cal26_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moray, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

New hotel so everything was spotless. In a superb location right at the top of Buchanan Galleries shopping Centre. 5 mins walk from Queen St. Railway Station (go out through Dundas Street exit and cut through Dundas Lane opposite takes you right onto Buchanan St. Hotel is next door to a Cineworld and the Holiday Inn and Holiday Inn Express are just past there.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow City Centre Buchanan Galleries Hotel

Property: Premier Inn Glasgow City Centre Buchanan Galleries Hotel
Address: 141 West Nile Street | St Andrew House, Glasgow G1 2RN, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Hotel Style:
#1 Family Hotel in Glasgow
#2 Romantic Hotel in Glasgow
#3 Business Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Glasgow City Centre Buchanan Galleries Hotel 3*
Number of rooms: 210
Official Description (provided by the hotel):
Rich pickings for shopping and the arts, close to the King's Theatre and Glasgow Royal Concert Hall ... more   less 
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Also Known As:
Premier Inn Glasgow City Centre Buchanan Galleries Hotel Scotland

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