Went to the hydro last night to see dolly parton and was the worst venue I have ever been to. The acoustics are horrendous (probably because it's built like an American baseball ground with a roof). We paid a lot of money for tickets only to be sat behind two panes of glass and just behind a walkway so not only was our view ruined by the glass but also by the hundreds of latecomers/people who had to use the toilet every 5 minutes. Asked the woman working if we could move to other empty seats on the front of the walkway. She said no but she would see what else she had. She then approached us during coat of many colours (the song we most looked forward to) and aggressively told us we could stay where we are or move to the furthest back seats possible (which were cheaper than what we had paid). She was rude, aggressive and her attitude was terrible. She also ruined our favourite dolly song by standing in front of us and refusing to move for the whole song almost. Would much rather go to secc or armadillo who are at least honest about restricted views and don't ruin the experience with staff who have no social skills.
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