From the moment we checked in, this Hotel went the extra mile to make our stay great.
The staff were brilliant and very friendly. The decor of the lobby/bar was very clean and chic but, maybe a bit too dark being mostly black marble. But thats just personal opinion.
We arrived approx 9am with a 3pm check in, as we were heading to Ayr for the races. The receptionist was lovely, stowing our bags until our return a 9pm, and even finding out the weather forcast for Ayr for us. When we got back, we were given the key to our room and found all our bags waiting for us inside. The room itself was what we had expected - think Premier Inn and you won't be far off. It was spacious with immaculate en suite and plenty of storage. The very large bed was really comfy. Only criticism, and it is only a personal one, is that there were only 4 pillows. Although 4 were actually plenty because they were quite good quality, the bed was so big it would have 'looked' more appealing with 6 pillows. Not having wi-fi in the room was a pain but not enough to put me pff staying here again! it was available in the bar/reception and in the smoking area. Also, once logged in, you can stand outside the front doors and still pick it up on the street. The Housekeeping lady on the 3rd floor was worth her weight in gold! She was always readily available with extra tea/coffee/milk or iron and board. The Handyman was also really nice after we reported a broken handle on the window. These two people in particular helped make us feel welcome as they always had a cheery word and were genuinely interested in how we were filling our days and what we thought of the city. The hotel has a nice canopied smoking area for those that indulge, although that closes at 10pm and you then have to stand outside the front of the Hotel. The bar is open 24hrs a day and I never had a problem getting a glass of ice to take to my room so I could make my own G&T! Although we never ate there, there was a basic menu: Pizza, burger etc at reasonable prices. Next door is an Indian Restaurant that I believe is affiliated in someway to the Hotel. We never ate there either, but it looked well supported. The location of this hotel couldn't be better. Central station is directly opposite. There are lots of bars and 'eateries' in the same street, plus too many to name within walking distance!. We caught the 500 bus service from the airport to 'Bothwell st' which is the just a few yards up the road from the Artto. For the return journey you have to catch the bus at Buchannon st bus Station - approx 10/15 mins walk from the Hotel. All in all this is a really great Hotel that is value for money and in a superb location. If you get the chance.....BOOK IT!
- Official Description (provided by the hotel):
- Stylish accommodation with the friendliest service. All located in the heart of the city. ... more less
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- Also Known As:
- Artto Hotel Glasgow, Scotland