We have stayed in this apartment/hotel on two previous locations. We were pleasantly surprised on first stay to find a large 2 bedroom apartment with a huge kitchen, hardwood floors, gorgeous view of Glasgow and two lovely bathrooms, the main bathroom with a deep jacuzzi tub. Needless to say, we jumped at the chance to book it again two years later and were equally pleased. The building had its faults, including lack of a real front desk presence (only a security person at front desk) and room doors that slammed incredibly loud if you forgot to shut them quietly behind you. Still, we were thrilled.
We are currently on day 2 of a 4 night stay and couldn't be more disappointed. We couldn't book through our normal site so booked through the company's own site. We decided that we didn't need a 2 bedroom apartment for one couple so booked a double bedroom apartment. They were only able to give us one key, despite the fact that there are two of us. Our room is obviously smaller but our lovely Glasgow view has been replaced by the back of a budget hotel and a roof top car park. The room doors still slam noisily. The biggest shock came from the fact that they have located the hot water tank for the one bedroom apartments inside the bedroom closets and anytime someone runs the hot water anywhere in the apartment, the pump fires up with a sound similar to someone running an emergency power generator. Guess how well that goes over if someone has to use the washroom during the night or if only one person has to get up early in the morning and get ready to go to their conference? I remember the two bedroom units also had their own hot water tanks but they were located well away from the bedrooms and we were never bothered by them there. Having the tank located two or three feet away from the bed is an entirely different matter! When I complained to the manager, she looked at me as though I was the first person who had ever mentioned this. I've read other critiques and know I'm not. "I'll get someone up to have a look at it." That was 10:15 this morning...it's now 4:21 PM and nobody has come up to check on it so it's obviously not a priority for them. I did mention it to the young woman who cleaned the apartment and she said that all the tanks sounded like that. "The noise stops when you stop running the hot water." Gee, thanks.
In summary, if you get a large, two bedroom apartment with a city view, you will probably be very happy and give the place 4 or 5 stars. The Lofts are certainly centrally located. If, however,you get a one bedroom apartment, you will probably be extremely dissatisfied and give it 1 star. Will we be back next time we're in Glasgow? Hard to say but I would say it's highly unlikely. We'll certainly be very specific about which unit we stay in if we do.
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- Also Known As:
- Glasgow Loft Apartments Hotel Glasgow
- Glasgow Loft Apartments Scotland