Well where to begin we were due to stay at this hotel for on night last weekend for my birthday sat 7 dec. we arrived after finding their was no space to park the car in their car park we asked the reception if their was any other places around and the answer was yes but a good walk away. we opted to park the car outside the hotel and pay as we were tired from a long drive. we went to check in and the receptionist couldn't find are room key. after informing the manager a kea was found and we were shown to are room. Once we entered are room we discovered that the room was already i n use and their was somebody's things around the room. we went back to reception and informed them and nobody seemed to no why or who was staying in the room. in the time it took us to get back to reception their was anther family attempting to check in and the staff didn't not have a room for them after them providing conformation of their booking. it was shocking to find that all the staff there had no clue of anything that was happening in their hotel. luckily for us they had provided us with the WIFI code so in the all the confusion of the staff with all their overbooking problems i had managed to get online and book another hotel and asked for a refund which I am still waiting for. in short the hotel was smelly old and need updating, the staff were un trained and un professional and I would not recommend this hotel to anybody.
- Official Description (provided by the hotel):
- In a quiet area of Glasgow's West End, Clifton Hotel is a Victorian town house with free Wi-Fi. Great Western Road is nearby.Each room at Clifton Hotel features Freeview TV and tea/coffee making facilities.There is an elegant TV lounge at the Clifton, as well as antique furniture and a traditional spiral staircase.The Scottish Exhibition Centre and the Royal Concert Hall are within easy reach. There are good public transport links to the city centre. Check in from 3pm to 10pm. ... more less
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- Also Known As:
- Clifton Hotel Glasgow, Scotland