I'd heard through the grapevine this new bar was great, traditional pub grup, drinks promos, live entertainment and a friendly atmosphere so was very much looking forward to our visit. on arrival the place definitely looked the part, however, the staff were not friendly in fact were quite miserable, nobody acknowledged us let alone greeted us.
we sat at a corner table where we were ignored for about 10-15 mins or so despite the place being quite quiet. I felt as if I was interrupting the bar and kitchen staff sitting chatting about who was drunk the night before. i ordered drinks and took them to our table. I had to approach the bar staff and ask for menus and after being ignored again we ordered food at the bar. After placing our order the "chef" who had multiple facial pearcings and grubby looking whites left stood outside and smoked a cigarette before going upstairs to cook our meal presumably ( not exactly hygenic) our food came down after no time at all and def looked the part, however, had to be sent back as our soup was cold and our fries were burnt to a cinder and our burger was rare in the middle.
we weren't expecting gourmet but decent pub grub, however, there was no apology or attempt to rectify the situation and the bar staff really didn't seem to care less. i was really disappointed as had heard some good things but were left with a bad taste in our mouths.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.