By far the worst "hotel" I have had the misfortune of staying in. Went on a long weekend to Glasgow with my fiancé and it was spoiled by the lies on the website. The rooms are tiny and in need of maintenance. Our bathroom tiles were cracked and dangerous, the shower leaked and flooded the bathroom when used, the duvet was dirty and ripped and there were holes and oil on the doors. When we complained we were greeted with rude argumentative reception staff. The manager attempted to fix the room which led to out second night having to use a bathroom covered in white powder from the grout. The shower was changed from a leaking one to a damaged one!
The breakfast was poor and was served turkey rashers instead of bacon and vegetarian sausages, overall was poor value for money. There is lots of stairs and no lift and not one of the members of staff showed us to our room or offered to help with luggage. The room facing the back to the car park so all night we could here bottles thrown into bins from the next door bar.
We decided to stay here instead of our normal choice as it saved us £30 but it was the worse mistake we ever made and ruined our weekend.
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- Also Known As:
- Newton Hotel Glasgow, Scotland