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“An Afternoon Tea Must”
Review of Willow Tea Rooms

Willow Tea Rooms
Ranked #429 of 2,682 Restaurants in Glasgow
Cuisines: Scottish
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Lunch, Reservations
Neighbourhood: City Centre
Description: Inspired by the works of Glasgow’s greatest artist and architect, Charles Rennie Mackintosh, you can enjoy tasty, traditional foods in a unique setting. At 97 Buchanan Street we have our White Dining Room and the Chinese Blue Room. Breakfast, morning coffee & loose leaf teas, lunch, light snacks, afternoon tea, cakes and scones - choice is yours. All served all day every day, no need to book. Looking for a range of gluten free, vegetarian or vegan options - then our Miss Cranston’s Free From Menu is for you. Our younger visitors have their own menu and their own afternoon tea.
Reviewed 22 July 2018

We went there to try our first afternoon tea. Needless to say it was wonderful. It didn't look like much food and thought we would be leaving hungry but we were barely able to finish it all. The presentation was somewhat deceiving in that way. They even have gluten free afternoon tea options suitable for celiacs.

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1  Thank beaker62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheila P, General Manager at Willow Tea Rooms, responded to this reviewResponded 23 July 2018

Thank you for your kind review of our Afternoon Tea, we are glad to hear that you enjoyed it. Our 'Miss Cranston free from' gluten free afternoon tea is very popular.

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75 - 79 of 1,239 reviews

Reviewed 22 July 2018

It is always lovely to visit this tea room. I had sald ...it was really nice: avocado, egg and shrimps.

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Thank Cecilia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheila P, General Manager at Willow Tea Rooms, responded to this reviewResponded 23 July 2018

We are very glad to hear that you enjoyed your prawn and egg salad, thank you very much for taking the time to post a review. We hope you will visit us again on your next visit to Glasgow.

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Reviewed 19 July 2018

My husband and I decided to try here late on Monday afternoon. We went up the stairs and asked for a table for 2. The person on the till at the shop told us to 'just sit there', pointing to a table behind her.
We sat down at the table. There were 2 waitresses serving and not all the tables were full.
We waited and watched as other people were served their food and drinks. None of the staff acknowledged that we were there, as we sat at the table waiting for a menu. People who had arrived after us were given menus and had their orders taken but we were unable to attract any attention.
After 15 minutes of being ignored we left. I don't think anyone noticed.

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2  Thank janicegerard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheila P, General Manager at Willow Tea Rooms, responded to this reviewResponded 23 July 2018

Thank you for taking the time to let us know about the issues on your recent visit to 97 Buchanan Street. This is not our usual standard of service and we apologise for this and have spoken to the members of staff concerned.

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Reviewed 18 July 2018

We had made a reservation based on articles online stating that Willow Tea Room was one of the best tea rooms in Glasgow. The room is small and the acoustics make it difficult to hear. I barely noticed the design amidst the small, crowded room. The staff seemed chaotic, but with not enough tables to be that chaotic. Service wasn't horrible, but it was the worst we had during our time in Glasgow. I ordered the afternoon tea and my husband ordered sausage and mash. For a man who loves meat and potatoes, he only finished half stating that it was barely seasoned. I felt the same about my tea experience. The sandwiches were below average, the clotted cream was yellow, but the meringue was very good. This was the fourth afternoon tea experience I have had in the U.K. and the most disappointing.

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2  Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheila P, General Manager at Willow Tea Rooms, responded to this reviewResponded 23 July 2018

Thank you for taking the time to review our Tearoom at 97 Buchanan Street, we are sorry to hear that you did not enjoy your experience and afternoon tea.

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Reviewed 16 July 2018 via mobile

If you wish to be in the midst of some of Charles Rennie Mackintosh's designs then this will be a delight for you. Beautiful tea room with a great choice of menu in a nice airy room that's pretty to look at. Nice staff and nice food.

Thank DLee129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheila P, General Manager at Willow Tea Rooms, responded to this reviewResponded 18 July 2018

Thank you for your lovely review of 97 Buchanan Street. We are glad you enjoyed your visit and we hope you will visit us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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