I was on a course for 5 days, at this guesthouse. It was recommended to me from the place I was doing my course. I had phoned got a price which I was happy with, as all I was looking for was a small cheap room to study. I was told I would have to share a shower. That was fine with me price was agreed over the phone.
Two weeks later I headed off, phoning to confirm address being nearly 4hrs away. Having arrived I checked in the receptionist telling me how other people kept thinking his boss sounded like a woman. He then asked me for the money up front for the time I was staying. I paid it, a bit surprised by this. After signing in I was told the price had just gone up 100% in which I was now going into a room with 2 beds and a shower. If I did not pay this I would not be allowed 2 stay in the guesthouse. Having just paid £150 I was forced 2 write an I o u for the rest.
The room had old sheets ie had not been changed no toilet roll and I could hear the receptionist talking about me to other people. The breakfast was greasy, also my room was beside the diner hall which this person started at 0530 to set up. Also I had to leave my room key as I was told they had only one.
Next day I told the company I was doing the course with who apologised to me as tb3y have stopped using this place due to complaints they were receiving. This company apologised and put me up in another hotel. After I finished my course and went home I discovered they had taken another £157 out of my credit card even though I only stayed 2 nights. Currently I am in dispute with them. After my experience here I will only go to a hotel once I get the price confimed in writing.
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- Also Known As:
- Onslow Guest House Glasgow, Scotland