Along with my Girlfriend and another couple we stayed for 4 nights at the Campsite last weekend, from Thursday to Monday. I'm 28 and the rest of our party averaged 22 so you could say we were not their average customer.
The campsite was located close to Aviemore with lots of activities within a 15 minute drive. The campsite itself was excellent, set in a woodland area with a small burn and a river nearby providing excellent scenery. The toilet and shower block was excellent with all the facilities clean and inspected regularly.
This is where the review turns bad. When we were checking in the woman at reception, although helpful and friendly, seemed to take a disliking to us due to our age, saying, and I quote "We don't normally let young people on here, you must've slipped the net" Immediately we were anxious and did not feel welcome.
On our first full day at the site we decided to play some games and enjoy ourselves and relax, however the crucial badminton net was missing, this was improvised by tying spare guy ropes from our tent between two trees. Almost straight away the male member of staff came over to us and rudely told us to take it down as the trees were protected and we weren't allowed to tie anything to them. We obviously agreed with the gentleman but the manner in which he spoke to us was despicable. We are, after all, adults and a polite word to say that we couldn't tie to the tree was all that was needed, instead of his raised voice and pointed finger. We especially felt singled out as other campers had improvised washing lines tied to trees, with one other camper even sleeping in a tent hammock affixed between two trees.
On our second day we felt uneasy and that we were always being watched. The campsite clearly showed signs stating that campfires were not allowed, we followed this and resisted the urge to burn wood on the floor of the forest. We did have a BBQ with us and decided to burn a few small dead branches from the forest floor, on top of our BBQ coals, to create a little smoke and keep the famous Scottish midge away from our tempting flesh. The fire was no worse than that of a freshly lit BBQ and was within 5 feet of the burn and over 10 feet away from any trees/tents etc. withing 5 mins the rude and somewhat aggressive male member of staff came rushing across to us stating, loudly with his finger pointing, and again I quote, "If I see another piece of wood go on that fire, I will banish you from the site immediately!" THIS IS NOT HOW YOU TALK TO PEOPLE. Especially customers. A simple word to say that although we had taken precautions with our improvised BBQ/Fire that the burning of wood was not allowed.
The rest of the weekend, we were walking on eggshells and had our BBQ inspected on numerous occasions.
I just hope that the campsite owners read this review and consider employing more friendly staff who are capable of acting as professional adults and conversing with people in a suitable manner.
I will NEVER return to this campsite and I have told all of my friends and family to do the same.
- Official Description (provided by the hotel):
- Set amongst towering Caledonian pine trees in the UK’s largest national park, our tranquil camp and caravan site offers sheltered camping in a unique wilderness setting. Situated a mere 10-minute stroll from the Rothiemurchus Centre where you can book over 50 outdoor activities, this is a fantastic place to stay and experience wild Scotland. Our site boasts superb facilities with a heated amenity building with toilets, showers and a dishwashing area, plus a separate laundrette. It’s the perfect place for a holiday with your touring caravan, motor home or tent. We are sorry there are no holiday caravans for hire. Try the many cycling and walking trails in this area of outstanding natural beauty close to the Cairngorms. Or you may prefer to just simply relax and get away from it all, whilst enjoying watching the exceptional wildlife in this beautiful setting. ... more less
- Also Known As:
- Rothiemurchus Camp And Caravan Aviemore, Scotland