I had a very bad experience with this b&b - while I would agree with the other reviews, the rooms and facilities are good unfortunately the service is not. I have worked in tourism for many years and have stayed all over the world. But never have I been made to feel so uncomfortable over a miscommunication, and we litteraly received a "giving out" to.
I should state this b&b serves breakfast from 8am to 8:30am which I found unusual.
We were a party of 3 men on a photography trip, none of us are young. Our reason for the trip was to photography ospreys which meant we have to be on site at 5am we informed the man running the b&b when we arrived and he told us we could have our breakfast when we returned at 9:30. We also informed one of the staff on the Sunday to our plans and the breakfast arrangement.
Everything seemed ok until we got a smart comment about the time we were eating our breakfast on monday morning and were told "if my daughter was here you wouldnt be allowed do this". We apologised and thanked them for arranging breakfast. 30 minutes later we got a knock on the door and the guy that checked us in basically gave us a "giving out to" and said we put him a very difficult position. Plus he denied giving us the option of a late breakfast!. We cut our stay short and checked out. Never have I felt so uncomfortable and humiliated.
I cannot recommend this b&b. Facilities and rooms are ok - the rest is most certainly not!
- Official Description (provided by the hotel):
- Dunroamin is a 4 star family run quality Bed and Breakfast. Centrally situated, off the main street, in a quiet residential area, it is only five minutes walk to the shops, restaurants and bars. An ideal base for your holiday or business needs, it provides privacy with all the comforts of your own home. Breakfast options are vast and freshly cooked to order and also offering a help yourself buffet of cereals, yoghurts, pastries, fruits, cheeses and juices. Not to be missed. ... more less
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- Also Known As:
- Dunroamin Aviemore, Scotland