Visited with my wife and son for my wifes birthday and for fathers day after several years of wanting to eat here from hearing of others raving about the food. Service was attentive to start, starters very good and quickly served even though we were handed the plates by the server not what I expect from a restaurant of the calibre they think they are!! Mains followed quickly after that, too quickly and very rushed. My wifes "fillet steak" or more like roast beef came cold and had to be sent back. I think the description on the menu describing it as a fillet is incorrect, it comes sliced and I would call it roast beef and for a price tag of £24, the portion size was very small. I had the hake which was full of HUGE bones which could have been dangerous if I had eaten one.
We were offered "deserts on the house" due to the problems with my wifes "fillet" by the server, only to find out when we got the bill it was only my wife who would receive a dessert on the house!!!!!
The service from this point on was disastorous, nobody came near us or asked us if everything was ok, I had to ask for another drink and when I got the bottle of beer it was warm as was the first one I was served. We noted other tables looking about for the non existant service. When we eventually got the bill and paid we were not asked if everything was ok, so my wife then had to tell them it was appaulling. Received an excuse of being short staffed but I told them quite frankly this was not my problem but of course it became mine. We were offered a free drink at the bar but I could not get out of the place quickly enough, I don't appreciate warm beer, lame food and lame excuses.
I do not mind paying good money for good food but when I am served poor standard food, with equally poor service and for a premium price I get very annoyed. To boot we left hungry!! Wont be back!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.