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“Xmas party night!”

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Hilton Coylumbridge Hotel
Ranked #4 of 11 Hotels in Aviemore
Reviewed 30 December 2013

We stayed here for one night in December for an organised party night.The rooms are basic and a bit tired but this is a ski hotel so par for the course really.The bar area and large seating area is nice but the drinks are at the high end of extorsionet!
The spa lol, is a pool and sauna that is broken,the whole place could do with a bit of TLC.
Breakfast was first class and the staff excellent.
If you are going here for skiing or outdoor activities this hotel will suit you fine but don't expect luxury.

  • Stayed: December 2013, travelled as a couple
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Thank Robsti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review and hope that we can welcome you back in the future.

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1,967 - 1,973 of 3,044 reviews

Reviewed 30 December 2013

Generally speaking there were only four things I could fault with this place and one of those nothing to do with the hotel.
Firstly the good things. We ( my Wife and I) opted for bed and breakfast with evening meal. Two restaurants, The Inverdrurie and the Bistro. With the bistro you have to pay for your drinks plus anything over £16 each. Food was very good. In the main restaurant Inverdrurie food is included in the price (except drinks). There are two sittings, early for families, self service and later (about 7pm) Table d'Hote. The selection/options are pretty good and again the quality and presentation very good. The breakfast was also very very good. The staff are a credit to the hotel, efficient, polite and courteous. The location is great, the lounge facilities good and the general principle of the hotel is good. Now the negatives.
The standard double room is too small. The corridors and stairwells are tatty and smell musty. The third negative is that everything you have to pay for is far too expensive. Finally my biggest complaint; the place is over run with kids. It suffers from the typical British family complaint; as long as the parents aren't being disturbed by their own kids they can do what they want. I witnessed parents enjoying themselves with peers whilst their kids run (literally) riot, through the lounge, including the bar, up the stairwells to rooms even in corridors, we'll out of their parents view, little did they care. Sadly very typically common these days. We stayed between Boxing Day and New Years Eve, I hope some of the parents read this, some ought to be ashamed of themselves. Unfortunately staff are powerless to stop the frequent 50 metre sprint from reception to the hotel shop by 10+ shouting kids, all day every day. They do a decent job in trying circumstances.
Overall a good stay, food very good, hotel good shame about the irresponsible parents!

Room Tip: Apparently top floor rooms have been refurbished the most recent
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  • Stayed: December 2013, travelled as a couple
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Thank Gedgemeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review and that, generally, you had an enjoyable stay. This festive period has been one of our busiest and most successful and as you experienced very busy with families and children. Our Woodshed Bar which is located within the hotel grounds is restricted to over 18's only daily from 8pm for those looking for a child free area. I do hope that you will consider staying with us again and if we can be of any assistance please do not hesitate to contact us.

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Reviewed 30 December 2013

We stayed here as a birthday treat for my partner.

We got a nice room on the 2nd floor (no lifts, but that wasn't an issue for us as we didn't have too much baggage). Room was clean and had everything we needed.

Hotel sent a platter of fruits and biscuits to our room, which was a surprise and after a very good evening meal in the restaurant, the waitress came through with cheesecake which had a candle and happy birthday in chocolate writing on the plate - very nice touch!

All in all we had a lovely stay. There was entertainment on in the bar in the evening and the breakfast in the morning was good (though I had expected more than instant coffee).

The hotel is a bit of a walk from Aviemore, but well situated if you want a peaceful break and the pool looked great. We paid £72 for dinner, bed and breakfast and I thought that was very good value for money. Great hotel for kids with facilities on the doorstep and Rochiemurchus Estate, Loch Morlich and the Cairngorms are all within a short drive.

Would definitely stay here again.

  • Stayed: December 2013, travelled as a couple
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Thank Pernodqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your very positive review on your recent stay and do hope that we can welcome you back again soon.

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Reviewed 29 December 2013

We have just returned from a three day Xmas break. I was a little nervous when I booked it given some of the very negative reviews the hotel has received. I could not have been more pleasantly surprised. It was fantastic! Service, excellent. Facilities, spot on. Atmosphere, perfect.
In my opinion this is not a business hotel and if I were travelling on business I may have approached my review differently. However we were a party of three, with our little six year old girl. We had a family suite and she was delighted with her room (as were we!) she thoroughly enjoyed the activities that were laid on and she made lots of new friends. The service from the staff is of note and despite the hotel being very busy they were attentive and friendly.
The two main gripes that I think most of the reviews share are the price of the drinks and the lack of a lift, however I had scene the wine list on list so even this wasn't a surprise.
The Wood shed bar was fantastic, as were their nachos! I would definitely recommend this hotel if you have children and still want quality food and service, if you don't like children this probably isn't for you.

  • Stayed: December 2013, travelled with family
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Thank Ashley Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review on your recent stay and was pleased that you and your family had an enjoyable time. As a family resort we are very busy with families and children at weekends and during school holiday periods but do have quieter times outwith these times which may suit couples and business guests. If guests have concerns regarding the number a children in the hotel they are more than welcome to contact the hotel prior to booking to check this.

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Reviewed 29 December 2013

stayed here for a couple of nights between christmas and new year with the kids and in laws, overall a good stay , we had a family room which was fine, clean and everything worked ok, we had our meals in the Bistro early with the kids, you have to book your meal times and restaurants early to get a good time, food was good and the staff were good too, breakfast was a bit disappointing , we tried two different times and there was still a hold up getting to the hot food, the chef cooking the eggs was also cooking waffles and pancakes and getting plates when they ran out.Also they were a bit slow serving the tea and coffee. We had the kids in the Funhouse which was good as was the evening kids entertainment and we also had a visit to Woolshed. Overall a fine break if it weren't for the fact that we were all ill!

  • Stayed: December 2013, travelled with family
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Thank Davy492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your comments and will ensure that they are passed to the relevant departments.

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Reviewed 29 December 2013

We stayed in one of the 3 beds self catering lodges, I would describe cleanliness as adequate but not outstanding. However all the mod cons available in lodges. Staff were lovely and helpfu.l
Made good uses of the hotel and its facilities which is a real bonus having this on site.Will be booking up again for next year

  • Stayed: December 2013, travelled with family
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Thank coffeelady97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your comments on your recent stay in one of the lodges at Hilton Coylumbridge and look forward to welcoming you back in 2014.

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Reviewed 28 December 2013

We stayed in one of the self catering lodges, not the hotel itself, but used the facilities of the hotel several times. It was an RCI exchange and much better than a lot of other exchanges we have done. However I was a little disappointed with the cleanliness of the place. Nothing too drastic, but there were hairs on the carpet, dust in the cupboards and small stains on the bedspread.
The hotel was busy and service in the restaurant a little slow, but reasonably priced and food OK. Drinks were expensive in the hotel, but cheaper in the woodshed bar in the grounds. There were lots of activities and free entertainment, which made the whole Christmas experience a good one, along with other optional extras.
There is a good gym and swimming pool facility available free of charge to guests. The only down side of this is that although there is often a lifeguard around the premises this person very rarely watches the 2 pools. There are often unsupervised children swimming .In my opinion this is a disaster waiting to happen!
Breakfast is excellent especially if you take advantage of the £8 per person offer if you eat before 8-30 am.
The ground staff were excellent at clearing paths and roads after a snowfall.

Room Tip: If you stay in a lodge, check accesability if you have mobility problems as not all allow a car near...
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  • Stayed: December 2013, travelled with family
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Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your comments on your recent stay at one of the lodges located at Hilton Coylumbidge and will pass these on to the relevant departments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Coylumbridge Hotel

Address: Coylumbridge, Aviemore PH22 1QN, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Badenoch and Strathspey > Aviemore
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Aviemore
Price Range: £93 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Coylumbridge Hotel 4*
Number of rooms: 175
Official Description (provided by the hotel):
Hilton Coylumbridge resort hotel is set in a 65 acre woodland estate in the heart of the Cairngorms National Park. It is located close to Aviemore and is a perfect holiday destination all year round. The resort includes five restaurants and two bars including the Woodshed Bar with its roaring log fire and the American Diner sure to please the kids. The resort also includes indoor swimming pools, outdoor tennis courts, play park, spa, outdoor activity park and The Fun House for the little ones. ... more   less 
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Also Known As:
Hilton Coylumbridge - Aviemore Hotel Aviemore
Hilton International Aviemore
Aviemore Coylumbridge Hotel
Hilton Aviemore
Aviemore Hilton
Aviemore Coylumbridge Hilton Hotel
Hilton Coylumbridge Hotel Aviemore, Scotland

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