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Hilton Coylumbridge Hotel
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Reviews (3,247)
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805
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All reviewswoodshed barfun housefamily suiteinverdruie restauranttoddler breakmain restauranttwo double bedscrazy golfswimming pooltennis courtskids clubbreakfast and dinnergreat for kidsschool holidayssoft playoutdoor activitiespublic areas
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2,166 - 2,171 of 3,247 reviews
Reviewed 31 December 2013

I visited this hotel because they claimed to be dog friendly. Although a dog was allowed in the room for an additional cost that was the only place we could be with our dog within the building(s) - not very dog friendly in the end! Besides that, we were charged for an additional room cleaning fee which was clearly not being used as the rooms were far from clean. A great big dissapointment in the end when considering the Hilton brand.

However, the walks around the hotel were very nice.

Room Tip: the ground floor rooms we were in should be avoided
  • Stayed: August 2013, travelled with family
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1  Thank prassi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review. In the interests of all our guests we have a Pet Policy which we are currently reviewing and this is available prior to arrival. As our bar an lounge area are food service areas, pets are not allowed.

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Reviewed 30 December 2013

We stayed here for one night in December for an organised party night.The rooms are basic and a bit tired but this is a ski hotel so par for the course really.The bar area and large seating area is nice but the drinks are at the high end of extorsionet!
The spa lol, is a pool and sauna that is broken,the whole place could do with a bit of TLC.
Breakfast was first class and the staff excellent.
If you are going here for skiing or outdoor activities this hotel will suit you fine but don't expect luxury.

  • Stayed: December 2013, travelled as a couple
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Thank Robsti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review and hope that we can welcome you back in the future.

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Reviewed 30 December 2013

Generally speaking there were only four things I could fault with this place and one of those nothing to do with the hotel.
Firstly the good things. We ( my Wife and I) opted for bed and breakfast with evening meal. Two restaurants, The Inverdrurie and the Bistro. With the bistro you have to pay for your drinks plus anything over £16 each. Food was very good. In the main restaurant Inverdrurie food is included in the price (except drinks). There are two sittings, early for families, self service and later (about 7pm) Table d'Hote. The selection/options are pretty good and again the quality and presentation very good. The breakfast was also very very good. The staff are a credit to the hotel, efficient, polite and courteous. The location is great, the lounge facilities good and the general principle of the hotel is good. Now the negatives.
The standard double room is too small. The corridors and stairwells are tatty and smell musty. The third negative is that everything you have to pay for is far too expensive. Finally my biggest complaint; the place is over run with kids. It suffers from the typical British family complaint; as long as the parents aren't being disturbed by their own kids they can do what they want. I witnessed parents enjoying themselves with peers whilst their kids run (literally) riot, through the lounge, including the bar, up the stairwells to rooms even in corridors, we'll out of their parents view, little did they care. Sadly very typically common these days. We stayed between Boxing Day and New Years Eve, I hope some of the parents read this, some ought to be ashamed of themselves. Unfortunately staff are powerless to stop the frequent 50 metre sprint from reception to the hotel shop by 10+ shouting kids, all day every day. They do a decent job in trying circumstances.
Overall a good stay, food very good, hotel good shame about the irresponsible parents!

Room Tip: Apparently top floor rooms have been refurbished the most recent
  • Stayed: December 2013, travelled as a couple
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Thank Gedgemeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review and that, generally, you had an enjoyable stay. This festive period has been one of our busiest and most successful and as you experienced very busy with families and children. Our Woodshed Bar which is located within the hotel grounds is restricted to over 18's only daily from 8pm for those looking for a child free area. I do hope that you will consider staying with us again and if we can be of any assistance please do not hesitate to contact us.

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Reviewed 30 December 2013

We stayed here as a birthday treat for my partner.

We got a nice room on the 2nd floor (no lifts, but that wasn't an issue for us as we didn't have too much baggage). Room was clean and had everything we needed.

Hotel sent a platter of fruits and biscuits to our room, which was a surprise and after a very good evening meal in the restaurant, the waitress came through with cheesecake which had a candle and happy birthday in chocolate writing on the plate - very nice touch!

All in all we had a lovely stay. There was entertainment on in the bar in the evening and the breakfast in the morning was good (though I had expected more than instant coffee).

The hotel is a bit of a walk from Aviemore, but well situated if you want a peaceful break and the pool looked great. We paid £72 for dinner, bed and breakfast and I thought that was very good value for money. Great hotel for kids with facilities on the doorstep and Rochiemurchus Estate, Loch Morlich and the Cairngorms are all within a short drive.

Would definitely stay here again.

  • Stayed: December 2013, travelled as a couple
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Thank Pernodqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your very positive review on your recent stay and do hope that we can welcome you back again soon.

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Reviewed 29 December 2013

We have just returned from a three day Xmas break. I was a little nervous when I booked it given some of the very negative reviews the hotel has received. I could not have been more pleasantly surprised. It was fantastic! Service, excellent. Facilities, spot on. Atmosphere, perfect.
In my opinion this is not a business hotel and if I were travelling on business I may have approached my review differently. However we were a party of three, with our little six year old girl. We had a family suite and she was delighted with her room (as were we!) she thoroughly enjoyed the activities that were laid on and she made lots of new friends. The service from the staff is of note and despite the hotel being very busy they were attentive and friendly.
The two main gripes that I think most of the reviews share are the price of the drinks and the lack of a lift, however I had scene the wine list on list so even this wasn't a surprise.
The Wood shed bar was fantastic, as were their nachos! I would definitely recommend this hotel if you have children and still want quality food and service, if you don't like children this probably isn't for you.

  • Stayed: December 2013, travelled with family
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Thank Ashley Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonCoylumbridge, Guest Relations Manager at Hilton Coylumbridge Hotel, responded to this reviewResponded 11 January 2014

Thank you for your review on your recent stay and was pleased that you and your family had an enjoyable time. As a family resort we are very busy with families and children at weekends and during school holiday periods but do have quieter times outwith these times which may suit couples and business guests. If guests have concerns regarding the number a children in the hotel they are more than welcome to contact the hotel prior to booking to check this.

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