Booked into room 362 in the inn , very dated room and bathroom seemed to have been decorated by someone who had never done it before , this room was by the lift shaft and every time the lift was used the room shook with a loud rumbling. Not the best recipe for a restful nights sleep.
I had the room changed to the family block and to be fair the staff did this without a problem.
We were informed that unless we were in a coach party we could not use the food hall restaurant, a situation we were unaware of again the staff on the ground dealt with this, I have the feeling they are quite used to dealing with a multitude of complaints and problems.
Great staff but bad management, you are on a coach party conveyor belt here and the place is not designed for the independent traveller.
If a manager from the resort reads this just thank your on the floor staff for keeping a wobbling ship afloat
- Official Description (provided by the hotel):
- This is one of three 4-star hotels located within Macdonald Aviemore Resort situated at the very heart of the Cairngorms National Park in the Scottish Highlands. This hotel is most popular with families who enjoy the special family rooms featuring special bunk rooms giving kids their own space within their parents room - a popular option with all family members! You'll find everything you need and more within the wider resort - luxury brand shopping, a cinema, top-class restaurants, state-of-the-art Aviemore Activity Centre, family activities, swimming pool - and for golfers, the Spey Valley Championship Golf Course. Recently voted one of the best in Scotland, this course boasts some of the most breathtaking views in the world. ... more less
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- Also Known As:
- Macdonald Aviemore Highland Hotel Aviemore
- Macdonald Aviemore Hotel At Macdonald Aviemore Resort Scotland