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“lovely accommodation” 4 of 5 bubbles
Review of Castle Arms Hotel

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Castle Arms Hotel
Ranked #3 of 9 Hotels in Thurso
Certificate of Excellence
Longfield, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“lovely accommodation”
4 of 5 bubbles Reviewed 13 July 2014

We stayed at the castle arms for 4 days Jean and Bill the proprietors were lovely and very helpful our room was beautiful the best bed ever! The porridge with scotch was gorgeous and I do not drink it? The food choice was good and cheaper than elsewhere? If back up in Mey would stay again also good place for travelling to other areas!!!

Room Tip: Upgrade to deluxe
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JacWat63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
    101
    85
    25
    9
    11
See reviews for
30
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Huddersfield
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We had a very enjoyable couple of nights here in June as it's a convenient spot for a trip to Orkney. We've stayed here a few times under the previous management. The new owners Bill and Jean are superb hosts, very friendly and welcoming and have made the hotel much smarter and more modern looking. There is wi-fi in the public bar and also in most of the rooms and it's currently being updated so that all the rooms have it.
The full Scottish breakfast is delicious and the evening meals are equally delicious with a good menu choice. We loved our room, it was very tastefully decorated and the bed was the most comfortable we've ever slept in, well worth paying the extra for the superior double. Hope to be back as soon as possible.

Room Tip: Room 9 is lovely with plenty of storage space and a very comfortable bed.
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 2CeeGees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairn, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

We thoroughly enjoyed our stay at the Castle Arms, just wish it had been longer. We were made to feel very welcome and so was our little dog. The hosts were lovely and friendly and the food was delicious. I hope we can come back before too long.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hazechaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providenciales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

We thoroughly enjoyed our stay at this lovely small hotel. The rooms we're clean and stylish, the food at dinner and breakfast was excellent, and the staff was wonderful - taking care of all our needs and requests plus making suggestions about what to do and see in the area. We were a group of 7 and each of us commented on what a nice time we had. Thank you!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 238PJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potters Bar, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

We came to stay here with the hope see the Northern Lights sadly we missed those but our short stay at The Castle Arms was very pleasant. The newly decorated rooms are to a high standard and very comfortable.Bill and Jean friendly and helpful. as were the locals.
I would highly recommend a stay here and hopefully I would like to spend a little more time myself in the future.
A very pleasant experience.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Just a short review to say how pleased we were with our stay there. The accommodation was excellent as were the very attentive owners. Nice dinner bettered by an excellent breakfast. A special mention for the waitresses who were polite,respectful and unobtrusive. Two young ladies who deserve success.
All in all a good stay.
John and Sonia

Room Tip: Courtyard rooms are excellent
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jon h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

The rooms were modern and well equipped, menu offered a good range of choices. Our request for an early breakfast in order to catch the ferry to Orkney was fully met. Hotel is approx. 10 to 15 minutes drive from John o' Groats making it a good place to stop if you are booked on the day trip ferry. Shame the WIFI was only available in the public areas.

Every thing was fine

Room Tip: Depending on taste you may wish to be in the main building or the courtyard rooms
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 757ChrisS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, Owner at Castle Arms Hotel, responded to this review, 10 June 2014
Thanks very much for your kind words.

We have recently had installed two wi-fi repeaters which provide w-fi into every room, although there do appear to be teething problems with these and they will only work if people take care around the equipment. We have a repeat visit from the computer expert in the very near future to install another repeater and hopefully he can iron out the teething snags.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Arms Hotel

Property: Castle Arms Hotel
Address: Mey, Thurso KW14 8XH, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Thurso
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Thurso
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Castle Arms Hotel 3*
Number of rooms: 9
Official Description (provided by the hotel):
Our Hotel was originally a 19th. century coaching inn which has been updated and extended over the years. We took over the Hotel on 7th. September 2012 and have carried out extensive refurbishments over the winter months, beginning with totally new en-suites for each room which were completed by the end of February, 2013.We have added new furniture and lamps and will be redecorating every room and adding new beds and other furniture to present a higher standard than before.The exterior of the Hotel is currently being repainted and this work should be completed before the end of May, 2013. ... more   less 
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Also Known As:
Castle Arms Hotel Thurso, Scotland

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