We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything about this hotel is superb.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Royal Hotel, Caithness
Ranked #9 of 9 Hotels in Thurso
shetland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Everything about this hotel is superb.”
Reviewed 21 April 2014

I have stayed at the Royal Hotel for 11 consecutive years in a row now and can honesty say that I could not fault anything about it.
The staff are all very friendly and accommodating with a warm welcome each time.
The rooms are nice, always clean and comfortable with all the usual facilities, hair dryer, wifi, tv, tea / coffee etc. House maids come daily with fresh towels and to replenish biscuits etc. (some hotels I've stayed in doesn't always supply this service)
The meals in the large sized and recently refurbished bar area are great with a good sized menu which caters for all tastes. Sky tv is also available in the bar.
The breakfasts are great also, continental or full English are on offer daily to set you up for the activities ahead.
The hotel is located on the High Street in Thurso and in walking distance to all local amenities. Local shops just along the road along with bakeries, banks, co-op, bus stop, newsagent, bars, cafes, restaurants etc making this a very handy place to stay.
The hotel has a big parking area and also lift access to 1st & 2nd floors.
All in all I think this is a fantastic hotel and always look forward to returning each year.
I would highly recommend it to anyone looking for accommodation in this area as you will not be disappointed.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garr80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

377 reviews from our community

Traveller rating
    22
    58
    133
    80
    84
See reviews for
39
136
31
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Belturbet, Ireland
Level 6 Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 14 April 2014

We booked this hotel on line as we were going to the Highlands for a week. The hotel seems to cater to the coach bus business, which is fine. I am pretty sure that other then the bar tender, we were the youngest ones there that night. The hotel is old and in need of some touch-ups, touching up a little on the paint in the halls and rooms would not go amiss. The heat was beyond bearable in the rooms. We opened the 2 windows and it was still like sleeping in a sauna. It is a maze to get to your room and our room, #6, was very small. The shower was good, the tv, even though it is a flat screen, my computer monitor is bigger then the tv. The room was clean, just needs a little TLC. The floor boards all creak. I understand it is an old hotel, but every time someone walked down the hall, you could hear them, made for a long restless night with the creaking floors and the heat in the room. It was decent for 1 night, but we decided to move on to other hotels after one night. Breakfast was ok, we got 1 sausage, 1 piece of bacon and an egg that was not completely done, that we did not eat and we tried the haggis (just to say we tried it) and a tomato. There were also cold cereals on offer.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank smithhouse_ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberling City, Missouri
Level 5 Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 April 2014

Typical Scottish hotel. You had to walk through a maze to get to your room. The rooms are very small and extremely hot with no ventalation. Our room was next to what appeared to be a gas station which made us not want to open a window. And as another reviewer wrote the bathroom is on the bright side with the avacado color. The staff here was very nice.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tish G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 31 March 2014

Great old hotel with a room out the back, like others walked the maze of corridors before grinding the room. Room was cramped and thought would go through the bathroom floor as there must be boards missing. Had to ask reception to turn off heating as it was ridiculously hot and the window could only be opened a fraction at the top. Unfortunately heat came back on early in the morning so had to put a pillow in the room door to ham open so that we could pack up our things. This was on top of the fire alarm going off at 6.30am. Dinner was in the bar - great service from the waiter/bar attendant with usual pub fare. Breakfast was in the enormous dining room and this was excellent.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seekerof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 March 2014 via mobile

On entering hotel from the car park we thought, what the feck are we letting ourselves in for. Through a rabbit warren of corridors we eventually get to reception. The guy on reception was great, he took our details and gave us directions through the warrens to our room. The room is what can only be described as compact and bijou. Room was clean and tidy just very cramped. The best bit is the bathroom. Bright avocado. Almost needed sun glasses. Back down the warrens to the bar for some food. The guy on bar not only takes the orders and pours the drinks he also has to waiter the tables. Ok the place was quiet but that not the point. He would have been out his depth with a party coming in. Food is to me a tad pricey for where you are and what you get.
Internet is another issue. You get a code at reception that is for 1 device. 2 people sharing need code each for phones and code each for a tablet or laptop.
Walls are thin and people can be heard talking in the corridors.
In morning make sure bathroom door is closed whilst in shower or spraying deodorant. We set alarm off by not having door closed.
Breakfast was ok. Selection of cereals, juices and sliced fruit. Coffee, toast and cooked breakfast. Waitress was happy to get more toast and coffee.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Iflett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 November 2013

We booked to stay at the Royal Hotel in Thurso because we were making a surprise visit to my elderly aunt and uncle. We were familiar with the Hotel as we had visited Thurso several times and had had afternoon tea there, although we had never stayed overnight before. We actually arrived earlier than we planned and therefore needing a room for one extra night. The receptionist was very helpful and accommodating. We were directed to our room, we had requested one at the back. The hotel was like a maze, corridors, stairs, etc but we got there in the end. The room was clean but a little on the dark side. There was a peculiar smell which we couldn't find. We left the room and went down to the bar for something to eat. Unfortunately the menu was very limited and there were no more than 3 people in the bar, two of which were eating. It was very unwelcoming and lacking in atmosphere so we went into the town and ate there. On our return to the room, the smell was still prominent and my husband did investigate further and found the smell was from the toilet brush! He went to the reception and asked for another room, and we moved to the front of the Hotel to a lovely room. The room was part of the main original hotel and although it was at the front on the main road it was so much nicer than the previous one given to us. Breakfast was good, a typical Scottish breakfast but the dining room was dark and lacked atmosphere. The waitress was very stern looking but as we got talking to her she was very pleasant. The dining room looked out onto to the back of part of the hotel. There was a lot of rubbish, weeds and it was generally run down. A few flower pots and a bit of tidying up wouldn't go amiss!. The waitress told us that the hotel really depends on coach parties, in fact they were expecting a couple that very week. She also said the hotel closed down in October/November for the winter because of the lack of guests to that part of Scotland. It was a lovely building with plenty of large social rooms but it was apparent that they weren't in use. Its a shame because with a bit of cleaning and fresh paint, the Hotel would be lighter and more welcoming. My aunt and uncle were upset that we weren't staying with them. They told us that the Royal had gone down market due to the lack of tourists and the increase of bed and breakfast establishments. The receptionist was lovely and friendly and it turns out she knows my uncle as her granddad worked with him!
On the whole, the room was comfortable, and the breakfast was good. Although we were making our booking on the phone, the hotel did meet the internet price which was quite considerably lower than the walk in price. I am sure the hotel could again be popular if it had a refurbishment and tidy up!

Room Tip: The room we had was at the front of the hotel. It was very noisy due to the main road. Also the tr...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ednamay65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conon Bridge, Scotland
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed 14 November 2013

Can't see what all the moaning on here is all about, I enjoyed the place. A spacious twin-bedded room for myself, comfy bed, good tv and an awesome hot and powerful shower. All the staff were friendly and did an efficient job, food was good and all for £30 a night B&B. What's not to like there? My only gripe? Why no baked beans with the cooked breakfast? That's all nothing else. I'd go back for sure.

Room Tip: Avoid ground floor on main street as it could be noisy.
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Thurso
4.7 mi away
The Castletown Hotel
The Castletown Hotel
#1 of 1 in Castletown
218 reviews
0.1 mi away
Pentland Hotel
Pentland Hotel
#7 of 9 in Thurso
120 reviews
0.3 mi away
Park Hotel
Park Hotel
#4 of 9 in Thurso
235 reviews
Show Prices
Show Prices
Show Prices
5.0 mi away
Forss House Hotel
Forss House Hotel
#1 of 9 in Thurso
296 reviews
10.9 mi away
Castle Arms Hotel
Castle Arms Hotel
#3 of 9 in Thurso
253 reviews
18.6 mi away
Norseman Hotel
Norseman Hotel
#2 of 4 in Wick
286 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Hotel, Caithness? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Hotel, Caithness

Property: Royal Hotel, Caithness
Address: Traill Street, Thurso KW14 8EH, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Thurso
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #9 of 9 Hotels in Thurso
Price Range (Based on Average Rates): £
Hotel Class:3 star — Royal Hotel, Caithness 3*
Number of rooms: 102
Official Description (provided by the hotel):
Located in the centre of Thurso, one of the most northerly towns in Mainland Scotland, the Royal Hotel provides a perfect place for business or leisure breaks. There are 103 en-suite rooms, all offering wireless Internet access, Freeview TV and tea and coffee-making facilities. The hotel is close to the beach and guests wishing to visit the exquisite scenery of Orkney can take a short ferry journey to this captivating island. Further sightseeing opportunities can be found at John O’Groats, the Castle of Mey or Old St Peter’s Church. Guests arriving for business purposes can make use of our business centre services and conference rooms, all with Wi-Fi access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Ebookers, TripOnline SA, Evoline ltd, HRS, Cancelon and HotelQuickly so you can book your Royal Hotel, Caithness reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Hotel, Caithness Hotel Thurso
Royal Hotel Thurso
Royal Hotel, Caithness Thurso, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing