We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
pentahotel Inverness
Ranked #20 of 36 Hotels in Inverness
Reviewed 24 March 2014

I don't agree with previous review. On entering, the reception is like a nightclub and you have to check in at the bar.
The rooms are adequate and big screen TV, however, the only information about restaurant times etc, are on the back of the checking in card, and easy to miss, no info in the room.
There is room service but this finishes at 10.30pm, not even possible to get a sandwich after that time.
There is a self service breakfast, but the morning I was here, the hot breakfast was brought out of the kitchen and was very dry and tasteless, however, there was an excellent selection of cereals, meats/. Cheese and pastries.

Stayed: March 2014, travelled on business
1  Thank Colin1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ina D, General Manager at pentahotel Inverness, responded to this reviewResponded 1 April 2014

Dear Colin

We really appreciate your feedback and thank you for your review.
Our breakfast has been very popular with guests, I am sorry the morning you were visiting we served directly from the kitchen. This style of operation is in place to ensure we maintain the right quality when the numbers of breakfasts are lower. We failed on this occasion and I have passed your feedback to our chef to avoid this happening again.
I hope you will visit again and enjoy a wonderful breakfast, please feel free to book direct with me on 01463 228850.

Kind regards
Ina Davies, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,348)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,230 - 1,236 of 1,348 reviews

Reviewed 23 March 2014

Arrived at 10pm and had problems booking in. I was eventually given a room that was already occupied when I went in. very embarrassing for both of us, not to mention the obvious security risk! Difficult sleeping when you are not sure if someone might walk into your room!
There was no room service menu in the room so didn’t bother with a meal.
Breakfast was very nice but the service area was very small and cramped not leaving much room if more than one person trying to get served. The group at the next table to me were drinking pints of beer, not what I really wanted next to me at 9am!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ina D, General Manager at pentahotel Inverness, responded to this reviewResponded 1 April 2014

Dear Steve
Thanks for taking the time to post your review.
I am extremely sorry about your experience with us and would like to contact you privately.
I believe the evening you stayed with us was prior to the pentahotel opening.
As I am unable to see your details please contact me at ina.davies@pentahotels.com
to allow me to investigate this further.
Kind regards
Ina Davies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014 via mobile

Was previously the ramada encore and has Just opened after refurbishing as pentahotel. The main reception/bar is a breath of fresh air offering a relaxed and welcoming environment not just for guests but all who would like a nice place to socialise. Great menu and facilities, highly recommended.

Stayed: March 2014, travelled with friends
Thank Presmaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ina D, General Manager at pentahotel Inverness, responded to this reviewResponded 27 March 2014

Dear Guest

Thank you so much for your fantastic review!
We opened as pentahotel Inverness on Friday 21st March and the new lounge/restaurant is exceptional. It has been well received by locals and guests. I will be sure to share your comments with the team.
We look forward to seeing you again soon at pentahotel Inverness!

Ina Davies, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile
Google Translation

Stayed: January 2018, travelled as a couple
Thank Valentin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsolt J, General Manager at pentahotel Inverness, responded to this reviewResponded 7 January 2018
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018
Google Translation

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank M5159RVsilviac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsolt J, General Manager at pentahotel Inverness, responded to this reviewResponded 7 January 2018
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile
Google Translation

Stayed: October 2017, travelled as a couple
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsolt J, General Manager at pentahotel Inverness, responded to this reviewResponded 24 October 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile
Google Translation

Stayed: October 2017, travelled as a couple
Thank tripadvuser09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsolt J, General Manager at pentahotel Inverness, responded to this reviewResponded 16 October 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Inverness hotels
0.3 mi away
Best Western Inverness Palace Hotel & Spa
0.1 mi away
Mercure Inverness Hotel
Mercure Inverness Hotel
#29 of 36 in Inverness
1,256 reviews
0.1 mi away
Royal Highland Hotel
Royal Highland Hotel
#18 of 36 in Inverness
1,956 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Glen Mhor Hotel & Apartments
0.2 mi away
Premier Inn Inverness Centre (River Ness) Hotel
1.6 mi away
Holiday Inn Express Inverness
Show Prices
Show Prices
Show Prices

Been to pentahotel Inverness? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about pentahotel Inverness

Address: 63 Academy Street, Inverness IV1 1LU, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 Business Hotel in Inverness
#9 Luxury Hotel in Inverness
#14 Romantic Hotel in Inverness
Price Range: £50 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Inverness 4*
Number of rooms: 90
Official Description (provided by the hotel):
From our beautifully central location on Academy Street, pentahotel Inverness is your perfect base for a perfect stay in the capital of the Scottish Highlands. Shops, attractions, historic sites and the knockout northern beauty of our landscape are all here, waiting for you. And of course there’s no escaping the famous Nessie, our rarely spotted but very important local celebrity. You never know, he might be staying with us at the same time as you. Autograph opportunity… ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Penta Hotels Germany GmbH, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, TripOnline SA, getaroom.com, Expedia, Evoline ltd and 5viajes2012 S.L. so you can book your pentahotel Inverness reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing