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“DO not stay”

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Lochend Croft House
Ranked #216 of 232 Inverness B&B and Inns
Reviewed 24 July 2010

This place started off like a standard B&B place. The inside is quite nice and clean. The outside needs quite a bit of work and detracts a little from the place, but that is not the concern. The owner of this place acts in a fraudulent manner. We had confirmed our reservation and price well ahead of arrival. Upon getting there, she asked for a part payment, which was odd after only being there 1 hour. But we were staying 2 nights so made some sense. But upon leaving she surprised us with an additional 30 pounds to the bill. She then proceeded to get hysterical and threatened to call the police for refusing to pay, when all I had said was I do not have the money on me, because she had said a different price when confirmed. She verbally abused me and is a disgrace to the B&B industry. No one should ever yell at a customer, especially when they are not doing anything wrong. In the end the people we were traveling with had an extra 30 to make peace, and leave as soon as possible. In conclusion: abusive owner, who demands more money than agreed.Do not stay

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank BobbieTee
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Additional Information about Lochend Croft House

Address: Lochend, Inverness IV3 8LA, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Hotel Style:
Ranked #216 of 232 B&Bs / Inns in Inverness
Number of rooms: 3
Also Known As:
Lochend Croft House Inverness, Scotland

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