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“Fantastic staff and fantastic stay.”

Heathmount Hotel & Restaurant
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Ranked #59 of 270 Restaurants in Inverness
Certificate of Excellence
Cuisines: Scottish
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 27 May 2014

Cannot speak highly enough of the staff, each member of the team were friendly and helpful. The customer service was fantastic from the very first phone call to book to the day we left. This was our first trip away with our young baby and we were made to feel very comfortable and they had everything we needed. Our room had a spacious ensuite bathroom with a separate shower which was perfect for us. The room itself was stunning and felt very luxurious, we loved all the little extra touches too. Having a small baby who was in bed early we opted for room service in the evenings and the food was of a very high standard and extremely tasty. The breakfast was also very good, with really good quality produce. We had a superb mid week mini break, it was fantastic value for money and we can't wait to come back, hopefully soon!

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Thank Rhona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heath99, Owner at Heathmount Hotel & Restaurant, responded to this reviewResponded 26 June 2014

Rhona
Thank you for your review. We print all our reviews which are shown to the staff they take pride in their efforts.
So glad you enjoyed your stay with us and hope to welcome your return to the Heathmount soon!
Regards
Fiona

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124 - 128 of 187 reviews

Reviewed 26 May 2014

I used to eat here 5 years ago and popped in late on Saturday evening. Staff were engaging and helpful, making the right recommendations for us, particularly for the delicious sweets. We chose the local foods, venison pie and shank of lamb. Both meals were full of flavour, well-presented and perfectly proportioned, leaving us content by the evening's end.
Happy to recommend this to other couples and small parties.

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Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heath99, Manager at Heathmount Hotel & Restaurant, responded to this reviewResponded 27 May 2014

Dear Guest,

Thanks for your prompt review. Our Head Chef takes full advantage of local and seasonal produce in our menu and daily changing specials board. Please don't leave it another five years before you come back. We appreciate your custom.

Best regards,


Jonny.

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A TripAdvisor Member
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Reviewed 2 May 2014 via mobile

Group of girls catching up over dinner and then heading out in Inverness for drinks that nights too. There's a good drinks menu with cocktails and the food is very reasonably priced and very tasty. There's parking available and it is in a very good location in the town centre. Would definitely be back and I have recommended to a few people already! Lovely decor and great service too!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heath99, Manager at Heathmount Hotel & Restaurant, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for posting. We often receive groups to enjoy a bite to eat before heading into town. Some of them enjoy the cocktails so much that they end up staying. Have you considered booking one of our cocktail classes with nibbles?

Best,


Jonny.

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Reviewed 16 April 2014

Last week I decided to go to the heathmount for dinner with a group of friends we were welcomed by unenthusiastic staff which it was an effort for them to speak.
We then received our meals which looked like a microwave meal except 10x the price. The manager had an issue with the party I was with and was very unprofessional and clearly doesn't know how to leave her tensions at the door, no wonder the place was dead. Won't be back

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Thank Katiejamieson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heath99, Manager at Heathmount Hotel & Restaurant, responded to this reviewResponded 18 April 2014

Dear Guest,

Hoteliers make their living and pay wages to their staff by selling food, beverages and accommodation. Surely your colleague could have left her bottle of vodka in plain view if she thought that it was acceptable to consume her own alcohol at the table, instead of sneakily decanting it from her handbag into glasses?

Regards,


Jonny Ross.

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Reviewed 25 March 2014

We dropped in for a dinner with four friends a few days ago and were pleasantly surprised with the fare and service. The bar and restaurant were busy and vibrant and the two ladies that were serving were doing a sterling service coping with the number of tables and all with a smile. As for the food it could not be faulted - a good choice and when the decisions had been made it did not disappoint. We will certainly go back when next in the area.

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Thank Borret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heath99, Manager at Heathmount Hotel & Restaurant, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for your review. We have recently revised our dinner menu which includes a selection of new dishes for the summer. Hurry back...

Best,


Jonny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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