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“A bit expensive for what you get”

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Holiday Inn Express Inverness
Ranked #12 of 34 Hotels in Inverness
Certificate of Excellence
Quezon City, Philippines
Level Contributor
4 reviews
3 hotel reviews
“A bit expensive for what you get”
Reviewed 13 August 2012

We like this hotel chain and recently stayed in the Express one in Poole but were surprised by what we got here. We paid more for our stay in Poole so we thought we will get a nice breakfast too, averaged-size rooms, airconditioning, wi-fi and flat screen TVs. For 30% more, the rooms were way smaller, our room on the second floor was so warm (summer time), TV was ancient and the breakfast was a very unpleasant experience. There were masses of people all not queing to get their toasts, eggs always run out, hardly any pastries left. The tables were also not wiped clean and not cleared quick enough for the next batch of people to enjoy.

When I dropped something under our lumpy bed, checking it made my skin crawl as there were alcohol bottles, candy wrappers and whatever previous occupants have left there.

The only good thing was that the people working there were friendly.

Room Tip: Choose a room away from the hi-way.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imelda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 21 August 2012
Thank you very much for your comments all of which have been discussed with our team.
Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
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English first
Birmingham, United Kingdom
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 August 2012

I stayed at the Holiday Inn Express for 5 nights and was very happy with the level of service I received. Staff were helpful, friendly and courteous. The standard of the rooms is very good, well decorated and excellently maintained. Breakfast is buffet style and the standard of food is very good. The hotel is well situated for the airport and city of Inverness itself. I would happily stay here again but I think it is up there with the 'big boys' in terms of price and one could conceive of a restaurant or spa even at those prices.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seanog_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 21 August 2012
Thank you for taking the time to wrtie a review about our hotel and I am glad that the hotel did meet your needs while staying with us
Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 August 2012

Booked in for one night as part of our visit to the Highlands. Found the room very clean, very quiet and comfortable enough for one night. A fold down bed settee is for kids, but you make that up yourself as hotel policy....... probably because the room is barely big enough to accommodate two double beds. The other issue for me was the lack of free WiFi, except in the rather sterile lounge area. For the price paid, this seems stingy to say the least.... and doesn't match up to the competition. Breakfast is a passable affair with some limited hot offerings, and toast, cereal, etc. If I was using this hotel for business, the place might stack up.... but if you are traveling as a family, my advice is to stick to one night tops and not at high season rates.

Stayed August 2012, travelled with family
Helpful?
Thank ChazAFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 21 August 2012
Thank you for your comments and I am glad that you and your family enjoyed your stay
Regards
Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Spring Island, Canada
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 August 2012

We stayed here because it was a Holiday Inn Express. It was okay. The room was standard, clean, staff were okay. It was over priced. Much much more expensive than any HIE I have ever stayed in. It was a Rockness weekend so probably the issue.

There was an issue with the internet.

I would stay again if it was half the price, but not at the going rates.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AngieK-SSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 3 August 2012
Thank you for your review and I am glad that you enjoyed your recent stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 July 2012

The room was clean and well maintained. Wifi charge double the price of other budget hotels but does allow 2 users, speed of it awful, so don't waste your money.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCBeattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 3 August 2012
Glad you enjoyed your stay with us and hope that you will visit again sometime soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, England, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 July 2012

This hotel has a very modern feel about it. A clean reception with a open plan bar and dinning room.

The carpets in the rooms look like they are a little dated however the rest of the decor is of a good clean standard. The only main gripe is the TV. it's an old style tv that has a loud buzzing noise when it's switched on.

Breakfast is reasonable but not the best. No bacon is served (what's breakfast with out bacon??) scrambeled egg is very runny which makes me think it is powdered egg instead of fresh.

Bar prices for beer is reasonable, however £4+ for a single spirit... Stick with the ale!!!

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, 3 August 2012
Thank you for taking the time to send in a review about your recent stay and I hope that you will come and visit us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 8 July 2012

My fourth stay here - each time faultless. The 'Snow Goose' pub next door is a real bonus!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colfrankland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Holiday Inn Express Inverness, responded to this review, 9 July 2012
Glad that we have continued to meet your expectations at the hotel and hope you see you again soon

Kind Regards
Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Inverness

Property: Holiday Inn Express Inverness
Address: Stoneyfield, Inverness IV2 7PA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Inverness
#15 Romantic Hotel in Inverness
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Inverness 3*
Number of rooms: 94
Official Description (provided by the hotel):
Enjoy a warm welcome at the comfortable Holiday Inn Express Inverness hotel, 6 miles from Inverness Airport and 1 mile from Inverness city centre. Green surroundings make the modern Holiday Inn Express Inverness a pleasant base for your trip. Relax with homely touches such as free wireless Internet. We're 1 mile from Inverness city centre and close to the A96, with ample complimentary parking. It's a short taxi or bus ride from Inverness Airport to the hotel and you can reach Stirling and Perth via the nearby A9. Invite up to 30 people to seminars in Holiday Inn Express Inverness' meeting room, which overlooks the countryside. Delegates can relax in the breakout space and enjoy a business lunch prepared by our friendly staff. Visit companies in the Inverness Business and Retail Park next door. Enjoy your own snacks in our sociable Great Room and choose from the daily complimentary breakfast buffet which features a continental selection and hot items. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Inverness Hotel Inverness
Holiday Inn Inverness
Holiday Inn Express Inverness Scotland

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