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“4 stars for a low priced hotel, no luxury here”

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Holiday Inn Express Inverness
Ranked #12 of 34 Hotels in Inverness
Certificate of Excellence
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“4 stars for a low priced hotel, no luxury here”
Reviewed 8 August 2014

As far as holiday inns go, which are commonly known as an economy chain in the states. This was good.

Having all the room cleaning maids look a lot like Kristen Dunst was a little strange, and may have gotten me to give this hotel 4 stars as I have a thing for red heads, but for normal folks I think 3 stars would fit the bill.

The breakfast was typical for Holiday Inn and good.

If you are going north to see a few sights, the hotel is a great staging place for trips.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank DrLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 11 August 2014
Dear Guest,

Many thanks for your review of your recent stay with us. All comments are passed on to the team. We hope to see you back at the hotel next time you're in the area.

Regards

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

775 reviews from our community

Traveller rating
    228
    369
    138
    33
    7
See reviews for
187
297
33
148
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Scotland
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 August 2014 via mobile

We were staying here as a stopover on the way up to the north of Scotland. Check in went smoothly,staff were very friendly and helpful and the room had everything we needed including a travel cot.Despite the hotel dealing with a very large tour group,this did not affect the service we received.The restaurant across the road was good and caters well for toddlers. I have taken one star off just for the breakfast. It was pretty basic and the coffee was so bad I couldn't drink it. The staff were excellent though.

Stayed August 2014, travelled with family
Helpful?
1 Thank Emac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 7 August 2014
Dear Guest,

Thank you for taking the time to leave your comments regarding your recent stay at Holiday Inn Express Inverness. I was delighted to hear how highly you rated our staff & will be sure to pass your comments on to the team.

We hope to welcome you back to the hotel should you visit The Highlands again.

Regards

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 August 2014

Stayed here for 4 nights on business.
It is fairly expensive for a Holiday Inn Express however the price is in line with the rest of Inverness.
Check in could be quicker as the lady on check in seemed in no rush.

Rooms are spacious and modern. Flat screen HD TV and free wifi.

Plenty of towels!
Bathroom was great with a fantastic shower. Only thing I would like to see is an iron in the room!

Breakfast was okay, usual HI EXPRESS breakfast. Would be great to see bacon added though.

Definitely stay again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlasgowNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 6 August 2014
Dear Guest,

Thank you for taking the time to leave your feedback. Our team are always delighted to hear when guests have enjoyed their stay & especially that they will return. Irons are available to borrow from Reception as you need.

I was also glad to read that you were pleased with the new look of the rooms following our recent refurbishment.

We look forward to welcoming you back in the future.

Regards

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 July 2014

this hotel is so customer orientated,you might want to return for another sighting of NESSIE

(the mascot of the 2014 COMMONWEALTH Glasgow Games).

Various tours are available for LOCH NESS and the surrounding region.

The complimentary breakfast is quite substantial and the staff there are more than courteous.

Although there is no fridge in the room,the ice machine on the ground floor offers ice cubes to

keep your drinks fairly cold in your room.

The vending machines in the lobby dispense both hot and cold drinks and the microwave in the

vicinity can heat up ready-to-eat meals.

There is a restaurant outside the hotel for more formal dinners.

Within walking distance (in opposite directions from this hotel) are 2 giant TESCO supermarkets.

Room Tip: Book early and request the receptionists to recommend the room types of your preference
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank krishnamurthy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 25 July 2014
Dear Guest,

Many thanks for your kind words. All review are passed on to the team & they will be thrilled your stay was a good one. We hope to welcome you back should you return The Highlands again.

Regards

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Skye, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 July 2014

I have just had to spend 2 nights in Inverness due to a family emergency. Everything in Inverness is fully booked at this time of the year and finding somewhere to stay, particularly as I was accompanied by our 2 dogs was well nigh impossible. I thought it was going to be the camp site!. I do have a tent!
The staff were great, looking for cancellations for me, and I would particularly like to thank Marta for her cheerful and helpful manner, and willingness to go above and beyond the call of duty to make our stay as easy and comfortable as possible. The rooms are clean and comfortable, the showers work easily, and the staff are exceptional. Thank you.

Room Tip: Ground floor is convenient, but rooms at the back overlooking the river are probably quieter
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 17 July 2014
Dear Guest,

Thank you for taking the time to write your review of our property. All comments are passed on to the team, who will be delighted to hear your stay was a good one. I'm particularly pleased to hear when a member of staff has gone above & beyond as was the case here.

Thank you once again for your very kind comments & we would be delighted to welcome you back should you be in the area again.

Regards

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014

We spent 4 nights here. The room was comfortable and clean. The shower was great but a shame that there was no bath.
The breakfast was plentiful - only thing missing was bacon. The staff were friendly and the snow Goose (the pub across the car park) was great for dinner
It is a short drive from the city centre and there is a retail park a few minutes away.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAH43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 6 July 2014
Dear Guest,

Thank you for taking the time to leave your review of your recent stay with us at Holiday Inn Express Inverness. All comments are passed on to the team, who will be delighted you had a good stay. We hope you enjoyed the rest of your trip & trust you had a safe journey home.

Regards

Doug
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 June 2014

I stayed at this hotel for 3 nights and found the room and the shower (no bath) very comfortable. The room was modern decorated with flat screen TV but had "limited" viewing. The free Wi-Fi is very slow. The breakfast was "continental" with limited hot food, sausage, scrambled egg (powered) and beans, all of which was acceptable. This is a better standard of hotel than most of its "sisters" but they have pumped up the price, so don't look for this to be a cheap hotel. Their prices change every day. Would I stay here again!! depends on what the rate was for that night. Remember this hotel is situated on the outskirts of Invernes and the city center is not walkable.

Room Tip: Long way from City center
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dougal1642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review, 26 June 2014
Dear Guest,

Thank you for taking the time to review our your recent stay with us at Holiday Inn Express Inverness. We were glad to read that your stay was a good one & we hope to welcome you back in future. When you do book again, our lowest prices are available on our website.

Regards

Doug
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Inverness

Property: Holiday Inn Express Inverness
Address: Stoneyfield, Inverness IV2 7PA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Inverness
#15 Romantic Hotel in Inverness
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Inverness 3*
Number of rooms: 94
Official Description (provided by the hotel):
Enjoy a warm welcome at the comfortable Holiday Inn Express Inverness hotel, 6 miles from Inverness Airport and 1 mile from Inverness city centre. Green surroundings make the modern Holiday Inn Express Inverness a pleasant base for your trip. Relax with homely touches such as free wireless Internet. We're 1 mile from Inverness city centre and close to the A96, with ample complimentary parking. It's a short taxi or bus ride from Inverness Airport to the hotel and you can reach Stirling and Perth via the nearby A9. Invite up to 30 people to seminars in Holiday Inn Express Inverness' meeting room, which overlooks the countryside. Delegates can relax in the breakout space and enjoy a business lunch prepared by our friendly staff. Visit companies in the Inverness Business and Retail Park next door. Enjoy your own snacks in our sociable Great Room and choose from the daily complimentary breakfast buffet which features a continental selection and hot items. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Inverness Hotel Inverness
Holiday Inn Inverness
Holiday Inn Express Inverness Scotland

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