We booked this hotel due to reviews on the hotel website, trip advisor and the fact it had an award winning chef!! We probably like most wanted the historical venue with scenic surrounding views. With all this ticked we booked. We paid for the wedding ourselves and worked really hard with the planning and the worked harder to meet the costs of the venue. Anne and Deborah it should be noted were fantastic throughout the planning and this gave us confidence. The day itself did not go to plan... Sadly. First the wrong music was played on our exit from the ceremony, we were announced as Mr & Mrs as we entered the dining room for our wedding breakfast, which as a female couple was offensive and disappointing. The MC announced the first speech and caused more embarrassment by leaving us as brides to announce the rest. As we sat for our meal... The starter being soup... The waiter (apparently their most experienced) poured hot soup all down the back of my wedding dress, bolero and this splashed all over my partners dress too. This caused me to gasp as the hot soup soaked into my skin and all through the corset back of my wedding dress. Embarrassed and sore I tried really hard not to cry or become angry. Deborah and a bridesmaid helped me to clean off as much of the soup as possible. But I had to spend the rest of my wedding day in a soup stained wedding dress. This was so heartbreaking as this was our day and my time to wear my beautiful princess dress. My handmade bolero ruined!! No sign of the manager at this time, later on or the next day. The evening buffet was served.... Two guests approached me as the bread on the sandwiches had mould all over them...another embarrassment and disappointment. We did write a letter of complaint and were in correspondence with the hotel, they did pay for the cleaning of one wedding dress but refuse to communicate regarding all other issues. We have been left feeling really saddened by their lack of professionalism and accepting of responsibility when they do not get it right. So please beware... Bunchrew is all good until they get something wrong. As for the current manager David Scobie.... Absolute joke!!!
- Official Description (provided by the hotel):
- A 17th century Baronial mansion; lies in 20 acres of lawns and magnificent woodlands; only yards from the sea and 3 miles from Inverness. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline and Agoda so you can book your Bunchrew House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bunchrew Hotel Inverness
- Bunchrew House Hotel Inverness, Scotland