We were due to be married at bunchrew in november, but tragically my father passed away suddenly the day before the wedding.
We decided that we couldn't possibly go ahead with the wedding. We approached Bunchrew with the idea that we could maybe reorganise the weddding for Jan or Feb.
We were quite prepared to pay a reasonable amount for any food wasted, may I add we were having a small wedding with only 49 guests ( 6 of them children), we were having soup as a starter and a cheescake for desert how much would the ingredients for that have cost, no where near what they tried to charge!!
After speaking to management about our ideas to reschedule. We were shocked when they came back to us and said that they were going to charge us the full amount! They wanted us to pay for all the food, drink and rooms!!
The manageress had no compassion whatsoever, all she kept going on about was how she was going to have to pay her staff wages and she was going to have a loss of revenue!! What about our loss? we had just lost a close family member and our dream wedding day had been taken away! She even went onto to say, that this was something they had never had to deal with before, she then corrected herself and said that a couple had to cancel before as the groom had cancer, but they did give her a few months notice, not 24 hours!! I still can't believe she said that. I could go on all day about all the insensitive things she said, but i'd be here all day!
I just think that given the circumstances they could have done a lot more to help us. All the other local businesses involved, went out of their way to help.
My review isn't all negative, the two wedding co-ordinators Anne and Deborah are fanatstic at they're job nothing to much trouble for them.
- Official Description (provided by the hotel):
- A 17th century Baronial mansion; lies in 20 acres of lawns and magnificent woodlands; only yards from the sea and 3 miles from Inverness. ... more less
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- Also Known As:
- Bunchrew Hotel Inverness
- Bunchrew House Hotel Inverness, Scotland