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“2nd stay”

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Glenmoriston Town House
Ranked #15 of 34 Hotels in Inverness
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“2nd stay”
Reviewed 9 February 2014 via mobile

My husband and I frequently stay in hotels for both work and leisure. We have stayed here twice recently and had great deals and lovely rooms both times. Very clean and really comfy beds, I wouldn't hesitate to recommend this hotel. To those who say it's overpriced try staying in Edinburgh where you will pay double for an equivalent hotel!

Stayed February 2014, travelled as a couple
Helpful?
Thank Deon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Angus
Level 6 Contributor
443 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 5 February 2014

Inverness is quite expensive for hotels and this one is no different.

As per previous reviews there is an annexe to the hotel across the car park. I was in the annexe so there is a 2 minute walk to get to the annexe.

The view from the room was to a wall.

The hotel is in a good location within a 5-10 minute walk from the city centre.

There is free parking at the hotel.

The breakfast was a good choice.

However, I had an issue at the hotel which was not satisfactorily resolved so I have marked down overall on this basis. The hotel does seem to be money focussed and driven to the detriment of the guest overall experience, particularly encouraging repeat custom.

I agree with previous reviews regarding the price being expensive for the accommodation.

I would not recommend this hotel/B&B unless you are getting a really good deal.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AngusAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHtlGuestRelations, Guest Relations Manager at Glenmoriston Town House, responded to this review, 7 February 2014
Dear Guest,

I am sorry to learn that you were not entirely satisfied with your stay at The Glenmoriston Town House, the team and I pride in exceeding expectations and we clearly did not impress you during your stay. I would appreciate if you would contact me personally to share any further feedback and on the next occasion of your visit to Inverness contact me personally in order that I can ensure you experience The Glenmoriston as it is meant to be. Thank you for your feedback.

Kind Regards,

Jon McConnachie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blairgowrie, United Kingdom
Level 5 Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 January 2014

The Glenmoriston town house is a a very clean' well run and Luxurious hotel with staff very friendly and food delightful.It was great value for money and is also an ideal location on the banks of the river Ness and shopping and restaurants and bars close by.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigDode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHtlGuestRelations, Guest Relations Manager at Glenmoriston Town House, responded to this review, 29 January 2014
We like our guests to feel that The Glenmoriston is a 'home away from home' and that they are part of the family, and I am so pleased that this was the case on your recent stay. Thank you for all your kind comments about your whole experince fo food, service and comfortable accommodation. I look forward to welcoming you back to the family on your next visit.

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014 via mobile

Great hotel, Great staff, Great food and drink, Great location, Great value, Great experience.

The hotel is made up of two houses each of which fits the location superbly. One house has the hustle and bustle of two restaurants and a bar, the other much more tranquil.



Stayed January 2014, travelled on business
Helpful?
1 Thank towntours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHtlGuestRelations, Guest Relations Manager at Glenmoriston Town House, responded to this review, 29 January 2014
We pride ourselves on excellent service and particularly enjoy spoiling our 'future guests'. I am pleased you and your young one enjoyed your stay and thank you for yoru commendation of all that we offer.

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014 via mobile

Great hotel, Great staff, Great food and drink, Great location, Great value, Great experience.

The hotel is made up of two houses each of which fits the location superbly. One house has the hustle and bustle of two restaurants and a bar, the other much more tranquil.



Stayed January 2014, travelled on business
Helpful?
Thank towntours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014 via mobile

Myself and my husband stayed for a night bed and breakfast in a club double for £89, £20 more expensive than a "classic double" and I honestly can not tell you what justified the extra £20. The river view maybe?? Wifi didn't work which was annoying, bathroom was tiny and the lamp by the dressing table didn't work.
Having said all that though, breakfast was epic! So big thumbs up to the chefs. It almost made the stay worth it.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yum01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 4 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 January 2014

Was up for a weekend shopping and night out. The hotel was nice clean and comfy but very expensive we were £75 for myself and my husband but this did not include breakfast, They wanted another £16 each for breakfast.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jude_2000_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glenmoriston Town House

Property: Glenmoriston Town House
Address: 20 Ness Bank, Inverness IV2 4SF, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Business Hotel in Inverness
#8 Luxury Hotel in Inverness
Price Range (Based on Average Rates): £
Hotel Class:4 star — Glenmoriston Town House 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Glenmoriston Town House Inverness is a stylish four star deluxe property on the banks of the River Ness, perfectly located within the heart of the capital of the highlands it provides an impressive contrast to the cities more traditional hotels. Experience unparalleled luxury in one of our 30 stylish bedrooms, designed with comfort in mind and boasting heavenly beds, delicious duvets, fluffy towels and luxury toiletries not to mention the impeccable service you'd expect! The hotel encompasses the finest in Scottish culture with luxury and style and provides an ideal base for those who wish to explore Scotland's abundance of unique landmarks. The Glenmoriston Town House is conveniently just twenty minutes from Inverness Airport and only ten minutes walk from the city main line station. Great food and wine are very much entwined in the Glenmoriston Town House experience and we offer an exceptional restaurant. For a memorable culinary experience, visit our chic and stylish Contrast Brasserie. In addition, the hotel's destination Piano Bar offers Scotland's finest whiskies from over 250 distilleries and our mixologists are constantly developing the most wonderful cocktails to tantalise even the most demanding taste buds. The Glenmoriston Town House will ensure a quality stay whether business or pleasure. Just over 3 hours from Edinburgh or Glasgow it is the perfect property for any number of occasions, be it family get together, sporting holiday, romantic escape, or just a break away from it all. ... more   less 
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Also Known As:
Glenmoriston Town House Hotel Inverness
Glenmoriston Town Hotel
Glenmoriston Town Inverness
Glenmoriston Town House Inverness, Scotland

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