I stayed here for one night in December 2013. I arrived early evening after driving round trying to find it for a while. The roadsigns for the hotel use a different (previous?) name which is a bit confusing. I couldn't park at the hotel because the car park was full, luckily I was able to park elsewhere in Inverness for free through my work. Check-in was efficient, my room was spacious, warm and seemed to have been recently redecorated. The furniture was good and the bed was very comfortable. My bathroom was a bit tired but was very clean and had an excellent shower. The room looked over the street and there was a bit of noise in the early hours of the morning when the bars were closing. I ate an unremarkable, if expensive, burger at the hotel restaurant; service was reasonably quick. My only cause for complaint came about when I asked the front desk for an iron to be sent up to my room so I could iron my shirt for the next day. Despite asking a few times by phone and and at reception in person, no iron was forthcoming and I eventually gave up waiting for it to be "sent straight up" and went to bed. The next morning I put on my crumpled shirt and had a nondescript breakfast, although the waiting staff were all very quick and friendly. I checked-out quickly with no difficulties. Overall, I'd like to rate it as good but I don't feel should have to beg for an iron in a city centre hotel.
- Official Description (provided by the hotel):
- Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more less
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- Also Known As:
- Ramada Inverness
- Inverness Ramada
- Mercure Inverness Hotel Scotland