I stayed at the Mercure Inverness for two nights, one at either end of a business trip further north, along with other colleagues. My experiences are based on a room on the third floor, overlooking the river.
On arrival, I found the check in to be quick and easy, the staff bright, helpful and with an easily found sense of fun. The room itself was spacious, comfortable and impeccably clean. Being at the back of the hotel, I overlooked the river and had a pleasant view of Inverness which I found very agreeable. There were roadworks going on outside at the time which were a little intrusive with the window open, but almost inaudible once shut. This clearly had nothing to do with the hotel and was out of their control in any case, I mention it purely to highlight that despite the best efforts of sone people to find fault with every aspect of their stay, one has to be realistic.
If I had one slight issue with the room, it was the bath was showing signs of age, where the surface layer (enamel? Plastic? Not sure) had worn near the plug hole and gave the bath a tired appearance. Don't confuse this with dirty, because it wasn't at all. But I found the same in the second room I stayed in ( by coincidence next door to the first) so I think, Mercure, maybe a program of updating might be in order?
Wifi worked fine, as did all the fixtures and fittings. It's not the quickest connection I've ever had, but it works and was perfectly adequate.
The food was excellent, and the serving staff efficient without being intrusive.
Now, to be balanced, I have to mention that some of my colleagues were put in rooms on the front side of the hotel, which overlooks the main road. There were some issues with noisy pub goers in the street late at night, which again, is not the fault of, or controllable by, the hotel. This is after all, a town centre location, so it's almost inevitable that sort of disruption could occur. My suggestion is, forewarned being forearmed, that where possible, try to ask for a room overlooking the river to counter this. There is a pub nearby that opens till 3am, and pub goers do walk along the riverbank, but they are sufficiently far enough away that their noise is massively less intrusive to the back rooms.
I would have no hesitation in staying here again, or recommending it. The only aspect I cannot comment on, and have therefore gone "average" with, is value for money. My company booked the room and prepaid the bill both times, so I have no idea of the cost factor.
- Official Description (provided by the hotel):
- Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more less
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- Also Known As:
- Ramada Inverness
- Inverness Ramada
- Mercure Inverness Hotel Scotland