My husband and I have just returned from this hotel and have to say after reading the reviews were a bit disappointed in some aspects of our stay. First off was the room which was in the attic - we were told at the time of booking no suites were available but the number of stairs up wasnt great and the room considering the price was not fantastic (no tea/coffee facilites etc) If we had any walking problems at all we would not have been able to manage all the stairs. The meals at the hotel were excellent but a little lacking in atmosphere in the dining room with bright lighting and if there was background music you could not hear it. Staff were mostly friendly especially the Irish waiter who was extremely helpful and was the only person who thought to discuss with us the history of the hotel etc. On the second evening we retired to the bar for a drink as no seating was available in the lounge where we were subjected to a conversation between what I assume was the owner and another guest discussing golf and trips abroad. Never at any time were we asked if we were enjoying our stay or even a simple hello from the gentleman doing the talking loudly standing next to our table. My other bugbear was when we looked at the menu for the dinner and were then told we might have the "wrong" menu as we were on DBB The only difference we could see was a free glass of champagne and an extra £5.00 for the steak. It would really have made a difference to have been offered the glass of "champagne" since the cost of the two nights was far from cheap and we felt as if we were being treated as 2nd class guests The glasses were also then removed from the lounge and placed in the bar out of site. When leaving the hotel we were not asked whether we had enjoyed our stay and although my husband and I are usually very generous with tips when asked for a gratuity when paying I declined (we had however tipped where we felt service was good during out stay) Nice food and maybe if you get a room which is not in the attic you might enjoy but have certainly stayed in much better hotels for the money.
- Official Description (provided by the hotel):
- Conde Nast Gold list property, Georgian Country House which boasts first class service in the Capitol of the Scottish Highlands. Award winning cuisine, magnificent walled garden and gracious rooms await you. ... more less
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- Also Known As:
- Culloden House Hotel Inverness
- Culloden Hotel Inverness
- Culloden House Inverness, Scotland