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“Perhaps the best service we've ever received!”
Review of Culloden House

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Culloden House
Ranked #1 of 36 Hotels in Inverness
Certificate of Excellence
Reviewed 27 November 2010

My husband and I had the pleasure of spending two evenings at this guest house and it was fantastic from start to finish. We were greeted at the door as we arrived by Murray who helped us in with our luggage and then parked our car for us once he saw us to our room.

We arrived later than expected, but Murray had the kitchen staff stay a little late to prepare dinner for us. He invited us into the lounge for a drink before dinner and was able to speak very knowledgeably about the various Whisky's of the region.

The dinner was traditional Scottish fare (not our favorite) but was well prepared and tasty. The service really made the meal more than the food.

Our room was very large and comfortable. There was free Wi-Fi throughout the hotel, including the rooms. Murray had lit our fireplace for us before we arrived so that our room was a comfortable temperature.

We slept very well, as the bed was comfortable and the hotel is very quiet.

The next morning, we had a wonderful breakfast in our room and then set off for sightseeing in the area. The front desk staff was very helpful with recommendations, directions and tour brochures. The proximity of this hotel to Culloden Battlefield and exhibition center is also nice.

On our last night, we mentioned to Murray that we had heard that the hotel was on the original foundation of the Culloden House that played a part in the famous battle by housing the leader of the Jacobites before the fateful battle, and Murray offered to show us the cellars himself. Above and Beyond!

When we were ready to check out, Stephen, the manager himself, actually took our bags out to our car, bought it around, cleared it of snow and had it warm and waiting for us.

Everything about this hotel was fantastic.. but I must say that my favorite part was the customer service.. really, no detail was ignored and we felt as if we were the most important guests in the hotel for our entire stay. We were sad when it was time to leave and will definitely be back!

  • Stayed: November 2010, travelled as a couple
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Thank LorriKern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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503 - 509 of 607 reviews

Reviewed 21 November 2010

Wonderful hotel – fantastic staff!

We held our wedding reception and evening celebration at Culloden House in September 2010 and all we can say is that our experience was magnificent. Murray (Deputy Manager) made sure that every detail was covered and was on hand throughout the whole planning period to answer any queries we had and to make suggestions along the way. Culloden don’t do wedding ‘packages’ as such and for us this was such a relief; we never felt that we were being dictated to but were free to choose our own menu etc. just the way we wanted it.

On the day everything ran extremely smoothly with Murray and his team on hand to look after ourselves and our guests in such a professional, efficient and yet friendly manner. Even when my wife and I wanted to extend the time we were having photographs taken (there was a break in the rain!) this presented no problem to the staff who happily worked around our needs.

The meal was served with the minimum of fuss and despite the fact that we had selected three different starters mains and desserts for our guests to choose all our guests received their choices extremely quickly. The food itself was of a very high quality and a credit to the chef and kitchen staff. We have nothing but praise for the way things were organised and run throughout the whole day.

All in all the staff and management at Culloden helped to make our wedding day a huge success and our guests couldn’t agree more; we had so many compliments on our choice of venue and on the friendliness of all the staff. We cannot recommend this hotel highly enough not only for their wedding service but for the rooms, food and excellent staff.

Thank you Murray, thank you Culloden!

  • Stayed: September 2010
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Thank rossathon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2010

I have just returned from a few days of my honeymoon spent at Culloden House and it really could not have been improved upon. The hotel actually surpassed our expectations from the website, which is rare in my experience. Every single member of staff was superb, friendly and helpful, and made our stay a pleasure. If you are looking for a romantic or relaxing hotel in a beautiful location and with a great restaurant, I could not recommend anywhere more highly.

  • Stayed: November 2010, travelled as a couple
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Thank DPH_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2010

We stayed in a huge two bedroom family suite, with its own outside door as well - very helpful if you don't want to have the children racing through reception in their wellies. The rooms were beautiful, solid, old-fashioned furniture, proper beds for the children and windows that really open. The garden is lovely and will be lovelier still as the walled garden matures in the next few years. Staff inside and out were very pleasant. Food was excellent and the special early supper we ordered for the children was beautifully served and very reasonably priced.
The decor may be a little dated in places, but what does that matter in a hotel of such character and warmth?

  • Stayed: October 2010, travelled with family
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Thank jamesInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2010

The best hotel we have ever stayed in, the staff couldnt do enough for us.
Book room10 with the fantastic bath!!

  • Stayed: November 2010, travelled as a couple
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Thank caz076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2010

A bit of a splurge this, on the last night of a long weekend in the HIghlands.

Found a bargain offer on the internet, and on arrival, it being distinctly out of season, the friendly and welcoming front desk staff upgraded us to a superior room, parked the car and helped us up there with our heavy bags (one small rucksack...)

After a spirited round of croquet (naturally, darling) on the lawn (I let my wife win, although she claims her victory was on merit...) and a stroll round the grounds, we went in to dress for dinner (not that one has to, but it seemed like fun.

Our bathroom contained an enormous bath with jacuzzi nozzles and whatnot, underwater lighting etc. and posh soaps and things that my wife found very exciting. The hotel's resident piper started playing outside as we were getting changed. So what if it's a cliche, it was fun. I don't get to stay in a posh country pile outside Inverness every day.

Decent dinner - far from cheap, but very enjoyable, followed by a great night;s sleep.

I'd go back like a shot.

Lovely work, congratulations and thanks to all.

  • Stayed: October 2010, travelled as a couple
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Thank Passporttonowhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2010

For a very small premium over the room rate for the nearby Holiday Inn Express and Premier Inn hotel chains you can stay at Culloden House and enjoy a sumptuous luxury that those chains would struggle to even get close to. Don't be put off by the quoted prices on the website, just ring up or send an email asking if they have any special room rates for the night you are looking to stay in Inverness. Small independent hotels deserve our support and Culloden House is more deserving than many - such a historic house and in splendid surroundings. This was my second stay here, and its been every bit as good as my first one. Truly delightful and heartily recommended, except to those who expect a frenetic nightlife on the doorstep in which case Culloden House is most definitely not for you!

  • Stayed: October 2010, travelled on business
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1  Thank x333xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Culloden House

Address: Culloden, Inverness IV2 7BZ, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Inverness
#7 Romantic Hotel in Inverness
#9 Business Hotel in Inverness
Price Range: £124 - £386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Culloden House 4*
Number of rooms: 28
Official Description (provided by the hotel):
Conde Nast Gold list property, Georgian Country House which boasts first class service in the Capitol of the Scottish Highlands. Award winning cuisine, magnificent walled garden and gracious rooms await you. ... more   less 
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Also Known As:
Culloden House Hotel Inverness
Culloden Hotel Inverness
Culloden House Inverness, Scotland

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