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“Welcoming comfortable hotel in good location”

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Best Western Plus Inverness Lochardil House Hotel
Ranked #2 of 36 Hotels in Inverness
Certificate of Excellence
Reviewed 7 October 2013

My husband and I recently stayed here, while I was attending an academic conference nearby. Our room, a suite, in the modern annexe, was well appointed and comfortable. We ate in the hotel's restaurant every night, and my husband most mornings for breakfast, and the service from the restaurant staff was always excellent, as was the food. I particularly liked how quiet the hotel was during the day, even during cleaning times, which allowed me essential rest and sleep time before and after my time at the conference (necessary due to MS-like illness). On the downside our bed was smaller than we are used to, and the bath seemed quite tiny. But the shower was great, so we used that for most of the time. But in every other respect the hotel was superb. We particularly liked the professional and attentive staff we dealt with. Should we return to Inverness we will come back to this hotel to stay, and will recommend it to friends and family.

  • Stayed: September 2013, travelled on business
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1  Thank Vivienne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 8 October 2013

Dear Guest

Thank you very much for your kind review and nice words. Much appreciated.

Kind regards

Graeme

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275 - 281 of 523 reviews

Reviewed 4 October 2013

We drove into Inverness and our GPS took us to a neighborhood instead of this hotel. One of the employees' relatives found us and we followed them to the hotel! We stayed in the more modern section of this facility. The rooms were spacious, comfortable and the clean. The bathroom was very nice. The breakfast was tasty with many choices. I would recommend this hotel to any traveler that preferred a more quiet location as it is located out of the city center and not right next to the airport.

  • Stayed: September 2013, travelled with friends
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Thank 2Martines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 5 October 2013

Dear Guest

Thank you for your kind review. Sorry you had problem finding us as you said due to some 'blip' on satnav. We appreciate your nice words

Kind regards

Graeme

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Reviewed 30 September 2013

An old hotel with a very modern extension. The resturant, reception and a few of the rooms are in the old building, which has a cosy comfortable feal about it. Most of the rooms are in a separate modern, three story building. Very nicely built. The four lower floor rooms have patios where you can sit outside and enjoy the nicely kept garden. Note, because of the sloop where it is built, the ground floor is the middle floor.
Meals were excellent. Plenty of choice. Each day a series of specials.
Staff did their best to ensure you were well looked after.
Good parking. Three for the less able next to the new building.

  • Stayed: September 2013, travelled as a couple
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1  Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 1 October 2013

Dear Guest

Thank you very much for your kind review. We are glad you enjoyed your stay with us.

Kind regards

Graeme

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

We have returned from spending another break at this very well run hotel where friendliness and guest comfort are obviously of paramount importance. The young staff are delightful and have been well trained to combine professionalism and friendly interaction with guests in a highly acceptable manner and strike exactly the right note. It is obvious that this attitude comes from the top and we were made to feel most welcome with all members of staff taking time to exchange pleasantries and to give advice re sight seeing etc. In fact the attitudes were much more genuine than in a famous multi starred Scottish golfing hotel in which we recently stayed. The napery and cutlery in the restuarant/dining room were immaculate and the food was very good and more than adequate in amount. Our room was large roomy and comfortable and everywhere was spotlessly clean.

A comment re disability.
The room adapted for disabled persons might be improved by having twin beds. Some disabilities make it difficult for for people to share the same bed and also often carers who are not bed partners with the disabled person may have to share a room in order for care to be given during the night etc. The beds need not be far apart to utilise the space available.

Room Tip: If disabled the adapted room in an adjacent annexe (12 metres from main entrance) is very well appoi...
See more room tips
  • Stayed: September 2013, travelled as a couple
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2  Thank Kate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 25 September 2013

Dear Guest

Thank you so much for your very kind review. We were all delighted to see you both again and that you enjoyed your stay with us

Kind regards

Graeme

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Reviewed 7 September 2013

This hotel is out of town, and has a quiet location in a leafy suburb. As we flew to Inverness, we commuted to and from the airport by taxi. Conveniently there is bus stop within 2 minutes walk of the front door of the hotel, and you can be in the town centre in 15 minutes.
We received a polite but subdued welcome, probably because we arrived at noon and of course our room was not ready, which wasn't a big problem for us. So we had a bite to eat in the superb conservatory cum dining room. The food was OK but probably all micro-waved. Room 25 is a large room in the annexe, with 2 superb American sized beds. The bathroom is large too with a great shower.
As it was a small hassle to go into town to find a nice restaurant for dinner, we ate in the hotel. We were not over-impressed with the quality of the meal and suspect that the microwave was kept busy again. However on a positive note, I have to say that the waiting staff were very attentive and gave us good service.
Breakfast on both mornings of our stay was good with an excellent choice and variety. Scottish kippers are available - yummy!
This place is OK , but needs a bit of a shake up to make it more attractive in some of the public areas. The bar area is pretty dire as is the garden which could be made more colourful. The dinner menu, at least, needs to be a little bit more exciting.

I am not sure that we would return to Lochardil House Hotel, but it is comfortable, quiet, and it is fairly relaxing.

Stayed: September 2013, travelled with friends
1  Thank Hunter B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 9 September 2013

Dear Guest

Thank you for taking the time to write your review.

Regards

Graeme

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Reviewed 5 September 2013

Of our nearly six week holiday in the U.K. and Spain, this is without doubt the best time and place we spent. Our six day stay was wonderful. The hotel is beautiful, clean and the food and the way in which it was prepared and served was excellent. I would have absolutely no hesitation on returning to this hotel on my next vacation to Inverness, Scotland

Room Tip: The lounge and dining room facilities are excellent and the staff will do anything to make your stay...
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  • Stayed: August 2013, travelled as a couple
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 6 September 2013

Dear guest

Thank you so much for this lovely review. We are all delighted that you had such a nice stay here and appreciate your kindness in what you say.

Hopefully we will see you sometime in the future.

Kind regards

Graeme

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Reviewed 4 September 2013

A beautiful, historic former residence you can read about in lobby area. All staff are smiling and helpful. Meals served in a warm, inviting glassed-in dining room overlooking delightful gardens. Wait staff are the best I have seen in many years...no hovering, quiet and in the background but very watchful and efficient. Food excellent and a wonderful breakfast buffet with the creamiest eggs I have ever eaten. Lounge is scattered with leather sofas, chairs and tables for dining or just beverages. Our room was clean and quiet with very large sparkling clean bathroom. Bed was not the most comfortable, but adequate. Five days were enough to get in plenty of walking to town centre and being close to the river only added to the pleasure of these trips. Never used an umbrella while we were there. Would visit again.

  • Stayed: August 2013, travelled as a couple
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1  Thank Aurora425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCGM-Inverness, Owner at Best Western Plus Inverness Lochardil House Hotel, responded to this reviewResponded 6 September 2013

Dear Guest

Thank you very much for your kind review. I am delighted that you enjoyed your stay with us and appreciate your nice words

Kind regards

Graeme

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Inverness Lochardil House Hotel

Address: Stratherrick Road, Inverness IV2 4LF, Scotland (Formerly BEST WESTERN PLUS Inverness Lochardil House Hotel)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Inverness
#2 Luxury Hotel in Inverness
#2 Family Hotel in Inverness
#5 Romantic Hotel in Inverness
Price Range: £99 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Inverness Lochardil House Hotel 4*
Number of rooms: 28
Official Description (provided by the hotel):
Best Western Plus Inverness Lochardil House Hotel is set in it’s own spectacular gardens in a peaceful area of the City.The main hotel has 12 luxury bedrooms and the adjacent Garden Wing which opened in early 2006 has 16 deluxe bedrooms all furnished and equiped to the highest standard.Personally supervised by the owners Eileen and Graeme since 1985 Lochardil provides comfort and quality to its guests, good scottish food where they can relax and enjoy the facilities . Free extensive onsite parking with free wireless internet throughout the hotel. ... more   less 
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Also Known As:
Best Western Lochardil Hotel
Best Western Inverness
Inverness Best Western
Best Western Plus Inverness Lochardil House Hotel Scotland

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