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Kingsmills Hotel
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Reviews (1,998)
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All reviewskings clubthe main hotelkingsclub spagarden roomspa buildingleisure clubluxury roomlovely hotelleisure facilitiesswimming poolconservatory restaurantbunk bedssauna and steam roomon arrivalseparate showerhuge bedwalk in shower
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1,249 - 1,254 of 1,998 reviews
Reviewed 4 February 2014

An excellent facility - plush reception area and lounge, excellent bedroom, fine pool, sauna etc. However, it was the service provided by the pleasant staff which made our stay. Well, that and the quite superb breakfast! Try the black pudding and haggis - dare you!

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank SBCBScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigEwan_8, General Manager at Kingsmills Hotel, responded to this reviewResponded 20 October 2015

Dear Guest,

Thank you for the "Outstanding" guest review.

I am delighted that you left fully satisfied with your stay and the service provided. I look forward to welcoming you back.

Kind Regards

Craig Ewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

Just back from a 2 night stay at the Kingsmills. Stayed in the new part of the hotel the Kingsclub. Room was a great size and the bed was huge and so comfy. The rain shower was great as well. Treated myself to a hot stone massage at the spa which was amazing. Breakfast good both mornings and we ate in the Conservatory on Saturday and the food there was great. The leisure facilities are good as well and made for a very relaxing weekend. Staff were very friendly too. Would stay here again without a doubt!

  • Stayed: February 2014, travelled as a couple
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Thank nicflo1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigEwan_8, General Manager at Kingsmills Hotel, responded to this reviewResponded 20 October 2015

Dear Guest,

Thank you for taking time out to write a review on your very relaxing weekend stay at Kingsmills. Whilst we can offer many services, a chill out weekend of spa treatments, great food and quality accommodation is one of our specialties.

We are here for you, next time you are in need of some "TLC"

Kind Regards

Craig Ewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

My husband and I have stayed a few times now cannot fault the Hotel at all top class service every time.We have now booked again to come back for another night.Kingsclub rooms are lovely, its wonderful having a balcony outside to admire the view.

  • Stayed: December 2013
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Thank LMilto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigEwan_8, General Manager at Kingsmills Hotel, responded to this reviewResponded 20 October 2015

Dear Guest,

Thank you for taking the time to write a quality guest review, for the loyal business and the future business.

We love creating regular guests, by doing what we are good at.

Haste ye back

Kind Regards

Craig Ewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

My partner & I stayed her for a 2 night stay at the start of January & loved it. Really nice & friendly staff, felt very welcome when we checked in and throughout our stay. Excellent room, cozy and huge comfortable bed! Lovely food, the leisure facilities was good, nice pool with sauna and steam room. You also get provided towels so you don't need to take with you! If you want to get spa treatments you should book a few weeks prior to going as it gets busy & the lady at reception told us we should of booked a couple weeks before hand. Apart from that we thoroughly enjoyed our stay. Would highly recommend this beautiful hotel & will definitely be coming back some time in the future!

Stayed: January 2014, travelled as a couple
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigEwan_8, General Manager at Kingsmills Hotel, responded to this reviewResponded 2 February 2014

Dear Guest,

Thank you for taking time to review the hotel. I am glad that you enjoyed the stay and found the hotel to deliver all your requirements along with warm and friendly service.

You are correct in saying that guests should book up for Spa treatments in advamce as these are very popular and do get booked up in advance, especially at they weekend.

Haste ye back!


Kind Regards

Craig Ewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

I stayed in the newer Kingsmills Club and Spa while on business in Inverness. This hotel has won awards but to my mind it just misses on being a really good establishment. My room was quite large by hotel standards, and comfortable but there were a total of five light bulbs not working. They were replaced when I drew attention to the state of them. The airconditioning (which could not be turned off) made considerable noise. The staff were very pleasant but the service just fell short of being good. For example, when assistance in hiring a car is requested, I did not anticipate being just given a list of phone numbers. The menu was quite limited for all meals, and there was no variety. However, the collection of malt whiskies was very good.

  • Stayed: January 2014, travelled on business
    • Value
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Thank Knurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigEwan_8, General Manager at Kingsmills Hotel, responded to this reviewResponded 2 February 2014

Dear Guest,

Thank you for your guest review. I am glad that you enjoyed your stay overall, however disappointed that we did not exceed your expectations. The points you have highlighted; light bulbs and car hire, I will certainly be discussing further with the team as I would also expect these to be a higher standard. This is not how we train the team.

Regarding the diner menus , I was surprised that you found them limiting. We have two restaurants; a table d'hote restaurant offering a fixed price menu, in addition to this we have an a la carte menu and a lounge menu offering some lounge comfort classic dishes. A total of 18 different main courses, the TDH menu also changes every Friday.

Kind Regards

Craig Ewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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