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“Fabulous, would definitely stay at Glen Mhor again.”

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Glen Mhor Hotel & Apartments
Ranked #22 of 36 Hotels in Inverness
Reviewed 17 June 2013

My wife, our five-month-old baby and I stayed for one night at the Glen Mhor in June and we were certainly not disappointed!

Absolutely wonderful setting overlooking the river, the room had plenty of space for all of us (including travel cot), one of the biggest bathrooms we’ve ever seen in a hotel, and the staff gave us a real warm Scottish welcome. Would heartily vouch for the cooked breakfast, which set us up for the day.

Would definitely recommend to other families – particularly with the scenic location allowing you to walk along the banks of the river in the morning. What a great way to start the day!

Really enjoyed our stay, and one of the best night sleeps we’ve had for a while. Very comfortable, excellent value for money – would definitely stay again.

Room Tip: Paying for a river view is worth the money, stunning location.
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  • Stayed: June 2013, travelled with family
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Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this reviewResponded 20 June 2013

I am delighted to read your kind comments on your recent visit to Glen Mhor Hotel and apartments and to read how highly you valued the service. It will be a pleasure to share your feedback with the team here and I look forward to welcoming you on your next visit here.

Kind regards

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1,086 - 1,092 of 1,391 reviews

Reviewed 16 June 2013

Relaxing location beside River Ness and very close to downtown. Great walkway along the river on both sides with a few bridges for crossing. Room was large, clean, comfortable. Breakfast was of good variety of traditional fare, good quanity and very enjoyable. Staff friendly and helpful.

  • Stayed: May 2013, travelled as a couple
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Thank PLSOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this reviewResponded 17 June 2013

Thank you for taking the time to write your comments. Always glad to hear that our guest enjoyed their stay! We look forward to welcoming you back soon. Kind Regards
The Manager

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Reviewed 15 June 2013

We were booked into this hotel by our central booking agent and we will be recommending that to them that no one is booked in again.
The room was a twin with beds that would have been stretched to accommodate anyone bigger than an average woman - at best they were a single bed for a child. Generally the room was poorly furnished with no extra embellishments or pictures on walls etc. The staff were aware that we were booked in for business purposes yet the room had no space for a desk for us to work at .... there was a plinth in a recess which would have been adequate but for the fact that the chairs were too low. The TV and a chest of drawers were within the old fireplace which still a mantle over it. The small window was difficult to shut but this appears to have been an existing problem as attempts had been made to remedy this with insulating tape.
The bathroom door was no bigger than shoulder width so if you were of anything other than average you would have had to turn sideways to enter. The bathroom had been updated but to a poor standard with the bath being stained and the re-enamelling peeling. There was no hot or cold indicators on the bath taps which at minimum is a health and safety issue. Also the over the bath shower did not work to any adequate standard.
As we work in an organisation that cover the UK we stay in hotel on a regular basis and I can safely say that the last room I stayed in of this poor quality was approximately 20years ago.
At breakfast the waitress was helpful and happily changed a tepid coffee pot for a hot one - she also remembered our preferences on the second morning.
The above issues were raised with the accountant who was covering reception when we checked out and she noted these. Whilst appreciating that business people are not probably the core business of this hotel next time we will be booking into the Premier Inn across the river.

Room Tip: Please ensure you are not booked into room 300
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  • Stayed: June 2013, travelled on business
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Thank KazW951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this reviewResponded 16 June 2013

We are truly sorry to hear about your disappointment.

We do appreciate that we have some classic rooms that need upgraded and we are in the process of refurbishing them. Already 14 done this winter and spring and we keep going....
We always advise to go for our upgrades if you wish a special treat.
Please bear in mind that we are market competitive and most part of the time cheaper than our competitor.
We sincerely hope that you will give us the opportunity to show you all the work done soon.

With kind regards
The Manager

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Reviewed 13 June 2013

I simply did not enjoy staying at this hotel.
The rooms are adequate and reasonably furnished.
The food from room service was awful. Fish and chips were just bad. The soup of the day was so salty that it was inedible.
Morning: shower didn't work.
So, not my first choice when back in Inverness.

  • Stayed: June 2013
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Thank bluediamondtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this reviewResponded 15 June 2013

We are truly sorry to hear about your disappointment and would like to add that this is not representative of the Glen Mhor Hotel.

We will take the time to review the comments made with the hotel team and we will use your feedback as part of our on-going commitment to improve.

We hope you will give us the opportunity to give you a better experience of the Glen Mhor Hotel.

With kind regards
The Manager

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Reviewed 6 June 2013

Very nice little hotel. Bathrooms are updated. Free wifi, free full breakfast. Walking distance to restaurants. Nice view of the river. Nice staff. Also, this was one of the cheaper options in town, so also a great value.

  • Stayed: June 2013, travelled with family
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Thank phillipsrhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this reviewResponded 8 June 2013

Thank you for taking the time to write your comments.
Always glad to hear that our guest enjoyed their stay!

We look forward to welcoming you back soon.

Kind Regards
The Manager

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Reviewed 4 June 2013

Stayed for a night whilst travelling north, then again on our return journey south. Location is excellent overlooking the river Ness. Stayed in two different rooms (6,4). Rm 6 was larger of the two however the size of the ensuite let it down a little and the shower wasn't as good as rm4. Beds comfy, nicely decorated throughout. Breakfast was really good. Nice choice and I have no objection to ordering night before... We regularly travel to north west Scotland and have previously had some poor experiences, especially as we have a well behaved dog with us. But we will definitely stay again at The Alexander. Also can recommend Riva for evening meal, only a short walk away.

Stayed: May 2013, travelled as a couple
Thank hikingheidi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

The staff make you feel like a guest in their home! It was a great greeting and they were attentive to our needs. The room was nice with the best bed I've slept on in the UK, so comfortable with nice linens and comfy pillows! The breakfast room is very upscale and breakfast outstanding. The location on the River Ness is beautiful and the 10 min walk to the City Center was accommodating! If you are looking for Old World Charm, it is here!

Stayed: May 2013, travelled as a couple
Thank parkerpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glen Mhor Hotel & Apartments

Address: 7-17 Ness Bank, Inverness IV2 4SG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 36 Hotels in Inverness
Price Range: £57 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glen Mhor Hotel & Apartments 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Glen Mhor Hotel offers Victorian townhouses and apartments located on the banks of the River Ness, a 3-minute walk from Inverness city centre and a 15-minute drive from Loch Ness. Accommodation is divided between 8 charming Victorian town houses (please advise reception if you have a building preference). Many rooms have wonderful views across the river to Inverness Cathedral and Eden Court Theatre Our in house bar restaurant - Nicky Tam's - offers a relaxed and casual atmosphere with a menu serving traditional Scottish food with the finest local produce, ales and premium spirits... The Ness Bank area is a charming conservation area in the city, set below the castle and opposite both The Eden Court Theatre and Inverness Cathedral. Glen Mhor is a 5-minute drive from the A9, 8 miles from Inverness Airport and a 10-minute walk from the train station. It is ideal for exploring Inverness and the surrounding Highlands. ... more   less 
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Also Known As:
Glen Mhor Hotel & Apartments Inverness, Scotland
Hotel Glen Mhor
Glen Mhor Inverness
Inverness Hotel Glen Mhor

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