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“Wonderful and Welcoming”

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Glen Mhor Hotel & Apartments
Ranked #23 of 34 Hotels in Inverness
Scotland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful and Welcoming”
Reviewed 19 June 2013

Fantastic B and B. Lovely warm welcome from Gerrard and Marissa on arrival. Our contemporary decorated room was spotless, well equipped with fluffy towels and handmade toiletries, tea, coffee and FRESH milk! Ensuite shower was powerful and lovely and hot. Hosts were so friendly and couldn't be more helpful. Breakfast was fantastic and served in a spotless and contemporary dining room and we were even offered second helpings (not that portions were small in any way). Finished off with a lovely location overlooking the river but minutes walk from the town centre made this a perfect place to stay. Would highly reccomend The Alexander

Room Tip: Rooms overlooking river are larger
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  • Stayed June 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank gaelicgirlScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (322)
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Affoltern am Albis, Switzerland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2013

We stayed here during our journey through Scotland in May 2013. There was a very warm welcome by the hosts, they made every effort to make us feel at home. The rooms are clean and have everything you need. Breakfast was delicious! We loved the location at Ness Bank and the city centre can be reached by a five minute walk. Great place! Very well reommended!

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank ruttimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2013 via mobile

Room 500 is a suite looking onto the river mess. Spacious sitting room with sofa and chairs and large plasma tv. Dining table and chairs. Selection of hot drinks and shortbread. The bedroom was spacious and very comfortable. The en suite bathroom was huge with a very large modern walk in shower. The rooms were immaculately clean and the staff courteous and helpful. Excellent breakfast. Secure parking to rear. Will definitely stay again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiredholidaymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review, 20 June 2013
Dear Guest,

Many thanks for leaving such positive feedback on your recent stay at The Glen Mhor Hotel and apartments. I am delighted to read how much your enjoyed the whole experience and I hope we get to welcome you back soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
Reviewed 17 June 2013

My wife, our five-month-old baby and I stayed for one night at the Glen Mhor in June and we were certainly not disappointed!

Absolutely wonderful setting overlooking the river, the room had plenty of space for all of us (including travel cot), one of the biggest bathrooms we’ve ever seen in a hotel, and the staff gave us a real warm Scottish welcome. Would heartily vouch for the cooked breakfast, which set us up for the day.

Would definitely recommend to other families – particularly with the scenic location allowing you to walk along the banks of the river in the morning. What a great way to start the day!

Really enjoyed our stay, and one of the best night sleeps we’ve had for a while. Very comfortable, excellent value for money – would definitely stay again.

Room Tip: Paying for a river view is worth the money, stunning location.
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  • Stayed June 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review, 20 June 2013
I am delighted to read your kind comments on your recent visit to Glen Mhor Hotel and apartments and to read how highly you valued the service. It will be a pleasure to share your feedback with the team here and I look forward to welcoming you on your next visit here.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario Canada
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 16 June 2013

Relaxing location beside River Ness and very close to downtown. Great walkway along the river on both sides with a few bridges for crossing. Room was large, clean, comfortable. Breakfast was of good variety of traditional fare, good quanity and very enjoyable. Staff friendly and helpful.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PLSOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, 17 June 2013
Thank you for taking the time to write your comments. Always glad to hear that our guest enjoyed their stay! We look forward to welcoming you back soon. Kind Regards
The Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tayside
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2013

We were booked into this hotel by our central booking agent and we will be recommending that to them that no one is booked in again.
The room was a twin with beds that would have been stretched to accommodate anyone bigger than an average woman - at best they were a single bed for a child. Generally the room was poorly furnished with no extra embellishments or pictures on walls etc. The staff were aware that we were booked in for business purposes yet the room had no space for a desk for us to work at .... there was a plinth in a recess which would have been adequate but for the fact that the chairs were too low. The TV and a chest of drawers were within the old fireplace which still a mantle over it. The small window was difficult to shut but this appears to have been an existing problem as attempts had been made to remedy this with insulating tape.
The bathroom door was no bigger than shoulder width so if you were of anything other than average you would have had to turn sideways to enter. The bathroom had been updated but to a poor standard with the bath being stained and the re-enamelling peeling. There was no hot or cold indicators on the bath taps which at minimum is a health and safety issue. Also the over the bath shower did not work to any adequate standard.
As we work in an organisation that cover the UK we stay in hotel on a regular basis and I can safely say that the last room I stayed in of this poor quality was approximately 20years ago.
At breakfast the waitress was helpful and happily changed a tepid coffee pot for a hot one - she also remembered our preferences on the second morning.
The above issues were raised with the accountant who was covering reception when we checked out and she noted these. Whilst appreciating that business people are not probably the core business of this hotel next time we will be booking into the Premier Inn across the river.

Room Tip: Please ensure you are not booked into room 300
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  • Stayed June 2013, travelled on business
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
Thank KazW951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review, 16 June 2013
We are truly sorry to hear about your disappointment.

We do appreciate that we have some classic rooms that need upgraded and we are in the process of refurbishing them. Already 14 done this winter and spring and we keep going....
We always advise to go for our upgrades if you wish a special treat.
Please bear in mind that we are market competitive and most part of the time cheaper than our competitor.
We sincerely hope that you will give us the opportunity to show you all the work done soon.

With kind regards
The Manager
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Glasgow, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 June 2013

I simply did not enjoy staying at this hotel.
The rooms are adequate and reasonably furnished.
The food from room service was awful. Fish and chips were just bad. The soup of the day was so salty that it was inedible.
Morning: shower didn't work.
So, not my first choice when back in Inverness.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluediamondtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review, 15 June 2013
We are truly sorry to hear about your disappointment and would like to add that this is not representative of the Glen Mhor Hotel.

We will take the time to review the comments made with the hotel team and we will use your feedback as part of our on-going commitment to improve.

We hope you will give us the opportunity to give you a better experience of the Glen Mhor Hotel.

With kind regards
The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Glen Mhor Hotel & Apartments

Property: Glen Mhor Hotel & Apartments
Address: 7-17 Ness Bank, Inverness IV2 4SF, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 34 Hotels in Inverness
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Glen Mhor Hotel & Apartments 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Glen Mhor Hotel offers Victorian townhouses and apartments located on the banks of the River Ness, a 3-minute walk from Inverness city centre and a 15-minute drive from Loch Ness. Accommodation is divided between 8 charming Victorian town houses (please advise reception if you have a building preference). Many rooms have wonderful views across the river to Inverness Cathedral and Eden Court Theatre Our in house bar restaurant - Nicky Tam's - offers a relaxed and casual atmosphere with a menu serving traditional Scottish food with the finest local produce, ales and premium spirits... The Ness Bank area is a charming conservation area in the city, set below the castle and opposite both The Eden Court Theatre and Inverness Cathedral. Glen Mhor is a 5-minute drive from the A9, 8 miles from Inverness Airport and a 10-minute walk from the train station. It is ideal for exploring Inverness and the surrounding Highlands. ... more   less 
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Also Known As:
Glen Mhor Hotel & Apartments Inverness, Scotland
Hotel Glen Mhor
Inverness Hotel Glen Mhor
Glen Mhor Inverness

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