We booked this hotel for the night of 6th November, as we were collecting visitors from Inverness Airport, on their first visit to Scotland, and wanted to show them the surrounding area. Having stayed here before, we thought we would be safe with our choice, how wrong we were.
We booked months in advance, reserving 2 double rooms with river view, and paying the extra for the view. When we arrived the rooms weren't ready, so we said we would have a drink in the bar for the 20mins they said it would take for them to be ready. In the bar the log burner wasn't on, and it was totally freezing, as was the same with the reception area, no fire lit. These are things that make a place welcoming, and due to the fact there are guests on the go at all times of the day in the hotel, the fires should always be lit for their comfort. When we eventually got our rooms, one of the rooms was in a seperate building, with no sea view, unless you went up beside the dressing table and peered out the small window. When we complained that the rooms had been booked together, and both should have river views, we were told that was the river view for that room, we said this wasn't acceptable. We were then offered a room in another guest house further along the street, with a river view. This was obviously no use, as we wanted to stay together, so we said we would just stay where we were. She then informed us, that the other room had actually been upgraded before our arrival, to a superior room, as there were no doubles left. This room was a great size, with the perfect view, but the bed was an old four poster that felt like, and sounded like, it was going to collapse every time you moved. The bathroom also left a lot to be desired, being extremely old, and all the faults just being painted over, when what it really needs, is a refurb.
After being out for a meal at night, we went to the hotel bar for a drink before bed. The fire was now on, which made it a much nicer place to be. When the gents went to the bar, it was very dirty and wet with previous drinks that had been served. They asked the barman to clean this before serving them, but he only wiped the bit they were standing at, instead of the whole bar area, which is only small.
We have since found out that the hotel has been sold, and it had new owners when we stayed. But we won't be back.
- Official Description (provided by the hotel):
- The Glen Mhor Hotel offers Victorian townhouses and apartments located on the banks of the River Ness, a 3-minute walk from Inverness city centre and a 15-minute drive from Loch Ness. Accommodation is divided between 8 charming Victorian town houses (please advise reception if you have a building preference). Many rooms have wonderful views across the river to Inverness Cathedral and Eden Court Theatre Our in house bar restaurant - Nicky Tam's - offers a relaxed and casual atmosphere with a menu serving traditional Scottish food with the finest local produce, ales and premium spirits... The Ness Bank area is a charming conservation area in the city, set below the castle and opposite both The Eden Court Theatre and Inverness Cathedral. Glen Mhor is a 5-minute drive from the A9, 8 miles from Inverness Airport and a 10-minute walk from the train station. It is ideal for exploring Inverness and the surrounding Highlands. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, 5viajes2012 S.L., getaroom.com, Ebookers, HotelQuickly and Evoline ltd so you can book your Glen Mhor Hotel & Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Glen Mhor Hotel & Apartments Inverness, Scotland
- Hotel Glen Mhor
- Glen Mhor Inverness
- Inverness Hotel Glen Mhor