After our group of 18 checked in we were to have a pre-paid dinner. We were told they didn't have room for us in the restaurant. They then set up tables in a meeting room for us.
When the wait staff came in they were very churlish. It was obvious they did not want to wait on us. They were curt when we asked them to spread us out a bit as they put 3 people at the corner of a 2 foot wide table.
They did not speak to us the whole time after they took our orders. I thought I was in France.
Several of us brought a bottle of wine to a small room off the lobby to share before dinner and they came in and told us we would have to pay a corkage fee if we didn't purchase the wine in their bar. I guess that is ok but we stayed in a dozen hotels on this trip and this is the only one that did this.
The internet service was horrible. When you would ask at the desk for assistance they were very put off.
This hotel was an anomaly in Scotland. We were never treated this poorly any other place. While the location was good and the rooms ok, the staff was very curt. You can do better!More
- Free Wifi
- Free Parking